Language file Problem

[alcobra]

I installed a language file and there was a mistake and the forum became all unknown symbols And when you enter the Forum Control Panel it is not accepted either How can I delete the language file and retrieve the original file

https://www.3nageed.com/vb

[Wayne Luke]

You can restore the default language using Tools.php.

1. Upload vBulletin's /install folder to your server.
2. Upload tools.php from the do_not_upload folder to your /install folder on the server.
3. Access tools.php in your browser.
4. Enter your customer id.
5. Once logged in, import the default language file from the /install folder.
6. Delete the /install folder from your server.

[alcobra]

i put the tools.php file
Inside the Install folder
So

https://www.3nageed.com/vb/install/tools.php

And then what's the next step

[Wayne Luke]

Click on the word "Language."

[alcobra]

i've covered the Language

And then delete the install folder
But the problem has not been solved

[alcobra]

[Wayne Luke]

Says it completed it. if that didn't work, then you'll need to open a support ticket by clicking the Submit Ticket link in the footer of this page.