One of our forum's most active users suddenly is unable to post a new thread in 4.2.3.
He had been creating a post and (I think) made the mistake of attempting to copy and paste a photo directly into the post rather than uploading it. How can I reset this one user? No other users seem to have a problem - but he still has the problem whenever he logs in.
I have been able to log in using his account details and get the same errors he is seeing:
When he tries (using Safari), he is just shown a blank screen,
When he tries using Chrome he gets this message
This page isn’t working
www.stdregisterforum.org.uk is currently unable to handle this request.
HTTP ERROR 500
He had been creating a post and (I think) made the mistake of attempting to copy and paste a photo directly into the post rather than uploading it. How can I reset this one user? No other users seem to have a problem - but he still has the problem whenever he logs in.
I have been able to log in using his account details and get the same errors he is seeing:
When he tries (using Safari), he is just shown a blank screen,
When he tries using Chrome he gets this message
This page isn’t working
www.stdregisterforum.org.uk is currently unable to handle this request.
HTTP ERROR 500
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