VB 4.2.4, editing messages, sometimes comes up blank

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  • dc3dreamer
    Member
    • Oct 2005
    • 49
    • 4.2.x

    VB 4.2.4, editing messages, sometimes comes up blank

    Occasionally, trying to edit an existing message results in a blank message appearing in the GUI editor. I can't see any pattern to it. VB 4.2.4.
  • dc3dreamer
    Member
    • Oct 2005
    • 49
    • 4.2.x

    #2
    I know this is a useless bug report but its all I know. What can I do to provide additional input?

    Comment

    • Wayne Luke
      vBulletin Technical Support Lead
      • Aug 2000
      • 73981

      #3
      Blank pages are typically PHP errors. You would have to look at your PHP Error log to see what the error is.
      Translations provided by Google.

      Wayne Luke
      The Rabid Badger - a vBulletin Cloud demonstration site.
      vBulletin 5 API

      Comment

      • dc3dreamer
        Member
        • Oct 2005
        • 49
        • 4.2.x

        #4
        OK, I will do this. I also plan to update from 4.2.4 to 4.2.5. I've held off because upgrades are so painful. The last one cost me three days, and I have no extensions just some themes. I can never remember what revert vs merge vs ?? is and other errors. Fortunately no problems with the database :-) I will let you know here. I can see the failure is in the HTML (opening the Chrome devtools) so I think it's not going to be PHP but I will definitely check that first. I have customer tickets to take care of first though ha ha.

        Comment

        • Mark.B
          vBulletin Support
          • Feb 2004
          • 24286
          • 6.0.X

          #5
          I would also look into mod_security, or any similar server security software. If the rules are too aggressive you will sometimes see this behaviour.
          MARK.B
          vBulletin Support
          ------------
          My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
          My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

          Comment

          • dc3dreamer
            Member
            • Oct 2005
            • 49
            • 4.2.x

            #6
            I'm sorry for this very delayed reply.. it was mod_security!

            Comment

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