SSL Certificate Installation Issue

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  • Melissa West
    New Member
    • Sep 2017
    • 8
    • 4.2.x

    SSL Certificate Installation Issue

    Hi, hope you can help.
    I had the server I host with install the SSL Certificate.
    Then I read to login to my settings/options and change the Forum URL to https instead of http.
    Then I cleared the cache but when I go to the site it says: Not Found

    The requested URL /forum.php was not found on this server.
    Apache Server at www.drwest.ca Port 443

    I switched back to http until I can figure out the issue.
    Hope you can help
    warmly
    Melissa
  • Mark.B
    vBulletin Support
    • Feb 2004
    • 24287
    • 6.0.X

    #2
    Please follow this guide carefully to enable https:
    CONVERTING YOUR FORUM TO HTTPS Applies to self-hosted versions of: vBulletin3; vBulletin4; vBulletin5; Cloud sites have https enabled by default and you do not need to do anything. This FAQ explains how to
    MARK.B
    vBulletin Support
    ------------
    My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
    My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

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    • Melissa West
      New Member
      • Sep 2017
      • 8
      • 4.2.x

      #3
      Yes this is the guide that I used and I followed the steps for Version 4 exactly.
      Even doing the last step:
      Once you have changed these settings, go to AdminCP > Maintenance > General Update Tools, and rebuild the styles. (In vB3 this is AdminCP > Maintenance > Update Counters). Leave the default settings and just run this update tool.
      Which took about a second to run
      But it didn't work unfortunately.

      Comment

      • Mark.B
        vBulletin Support
        • Feb 2004
        • 24287
        • 6.0.X

        #4
        If the site is returning a 404 then you will need to speak to your host. The server is incorrectly configured.
        MARK.B
        vBulletin Support
        ------------
        My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
        My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

        Comment

        • Mattwhf
          Senior Member
          • May 2016
          • 124
          • 4.2.x

          #5
          Originally posted by Melissa West
          Hi, hope you can help.
          I had the server I host with install the SSL Certificate.
          Then I read to login to my settings/options and change the Forum URL to https instead of http.
          Then I cleared the cache but when I go to the site it says: Not Found

          The requested URL /forum.php was not found on this server.
          Apache Server at www.drwest.ca Port 443

          I switched back to http until I can figure out the issue.
          Hope you can help
          warmly
          Melissa
          Did your hosting install SSL certs from Cloudflare, OpenSSL or Lets encrypt? If you did that then you apply these steps for your forum https://www.vbulletin.com/forum/arti...forum-to-https

          Installing SSL also depends on your hosting control panel. What is your hosting panel that you are using?
          Web Hosting Forum - Learn web hosting and offering your web hosting plans for free!
          Tranh phong cảnh, tranh nghệ thuật đẹp, bếp từ nhập khẩu chất lượng cao!

          Comment

          • Melissa West
            New Member
            • Sep 2017
            • 8
            • 4.2.x

            #6
            Thanks for your help Matt. I'll put in a trouble ticket with the server people and see what they say. I believe I'm using Parallels Power Panel for the VPS...is that what you mean?
            thanks Melissa

            Comment

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