ckEditor just a grey field, can't post anything

[Mark.B]

You can't import the database like that.

Could be a corrupt file. Put the files from the fresh install into the main install (except includes/config.php).

[steamboats]

I've tried a fresh install of vBulletin 4 and the issue goes away, so it really doesn't seam to be a hosting issue, but something that happend during the upgrade process from vb 3.8.15 to vb 4.2.5.

I'm just completely helpless what to look for or what to change. Please, help!

I also tried to import the database (via phpmyadmin) from the old 4.2.5 to the fresh, but that breaks everything. So, if there's a way to just import boards, threads and users to a fresh install, that would also be a way I'm willing to go. I looked into the Impex module but it asks for putting attachments into the database during the import process which is not an option here as there are many attachments and it would result in a huge database which caues more issues than it solves.

[steamboats]

Okay eventually I could convince them to deactivate mod_security completely. Unfortunately this didn'd solve the issue. The editor field is still grayed. Anything else I can look into?

[Mark.B]

Okay, thanks so far. Unfortunately, my hosting provider is not willing to completely disable mod_security but instead is asking for the setting they have to make (i.e., what rule to define) to solve the issue ...

So, can you please tell me what exactly I (or they) have to do in mode_security, assumed that this is the cause for the issue? What rules settings do I need to apply?

Thanks and kind regards,
Franz

This is classic "poor host" behaviour. How on Earth do they expect us to know what rule is being triggered on THEIR server?

They need to establish which rule it is and amend it. There is simply no way we could possibly know.

vBulletin 4 is installed on thousands and thousands of servers, many of which run mod_security, without issue.
If they refuse to play ball, you should find a host who will actually help you rather than just blaming the software every time there's a problem.

[steamboats]

Okay, thanks so far. Unfortunately, my hosting provider is not willing to completely disable mod_security but instead is asking for the setting they have to make (i.e., what rule to define) to solve the issue ...

So, can you please tell me what exactly I (or they) have to do in mode_security, assumed that this is the cause for the issue? What rules settings do I need to apply?

Thanks and kind regards,
Franz

[Mark.B]

Often this is caused by mod_security truncating or blocking the javascript.

Ask your hosts if they are running that - if they are, ask them to turn it off briefly and then re-test. If the issue goes away, ask them to turn it back on, but amend whichever rule is causing it to be blocked.

[steamboats]

after upgrading to vBulletin 4.2.5 from 3.8.11 everything works fine, except from the most important thing: I can't post anything because instead of the editor there is just a grey field (see screenshot).

Firefox webconsole shows the following error: uncaught exception: [CKEDITOR.editor.setMode] Unknown mode "enhancedsource".

Google Chrome console reports the same, and in addition: GET http:// www.mydomain.org/ forum/ clientscript/ ckeditor_config.js?v=425&t=B8DJ5M3 net::ERR_ABORTED

I'm using the default template, all plugins and products are deactivated (Skimlink, ForumRunner) or I did uninstall them even before the update. The issue appears in all browsers. PHP version is 5.6.

Any idea how I can fix this ant get the ckEditor to work properly?

Thanks and kind regards,
Franz