forum is very slow

[sulcitano]

Hi, I'm looking for help, my forum is very slow, 30 seconds and more to open a page, I've contacted the hosting say it's not their problem
thanls

[djbaxter]

I've contacted the hosting say it's not their problem

The age-old cycle: The host says it's not their problem. vBulletin says it's a server problem. Meanwhile, your problem continues to exist...

But to be fair, you've provided almost no information about the problem that would allow anyone to help.

1. What version of vBulletin are you running?

2. What type of hosting are you using? Shared? VPS? Dedicated?

3. What/how many products do you have installed? What happens if you disable them?

4. Are you using a custom style? If so, does the problem persist if you use the default style?

5. Is it just slow or do you get any error message? Is it timing out ever and not posting at all?

6. Have you tried a different browser? What is your default browser?

[sulcitano]

djbaxter thanks for answering me

1. What version of vBulletin are you running? 4.2

2. What type of hosting are you using? Shared? VPS? Dedicated? Shared

3. What/how many products do you have installed? What happens if you disable them? i never tray I do not know what I should disable

4. Are you using a custom style? If so, does the problem persist if you use the default style? Animated ArenaBlue, with the Default Style it is the same (very slow)

5. Is it just slow or do you get any error message? Is it timing out ever and not posting at all? no error messager just he he take 30 second or more

6. Have you tried a different browser? What is your default browser? Mozilla

thank so much for you Help

[Mark.B]

On a properly configured server with sufficient resources, vBulletin 4 will run fine. We have many thousands of customers using it without issue, so for your host to say it's not their problem isn't very helpful.

Try this:

To disable the plugin/hook system open your config.php which can be found in your forumroot/includes directory

Just below

<?php

enter

define('DISABLE_HOOKS', true);

Save this and upload it back to the server.

Do you still have the same problem?

[sulcitano]

Hi Mark, you can find a trusted person (even paying) that can repair my forum, I do not understand much, I had a webmaster but the poor and deceased
thank you

[djbaxter]

djbaxter thanks for answering me

1. What version of vBulletin are you running? 4.2

The latest? 4.2.5?

2. What type of hosting are you using? Shared? VPS? Dedicated? Shared

vBulletin simply does not run very well on most shared hosting. The servers are oversold and there just aren't enough resources allocated to run vBulletin properly. You'll find things work better on even a small VPS. If you can't afford to upgrade your hosting, consider asking for recommendations for other hosting where they provide better resources.

3. What/how many products do you have installed? What happens if you disable them? i never tray I do not know what I should disable

4. Are you using a custom style? If so, does the problem persist if you use the default style? Animated ArenaBlue, with the Default Style it is the same (very slow)

5. Is it just slow or do you get any error message? Is it timing out ever and not posting at all? no error messager just he he take 30 second or more

6. Have you tried a different browser? What is your default browser? Mozilla

That shouldn't be an issue. I have used Firefox for years without issue.