4.3.2 can't upload images (avatar)

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  • hollyboy
    Senior Member
    • Mar 2004
    • 777

    [Forum] 4.3.2 can't upload images (avatar)

    4.3.2 unable to save image (avatar)
    My users can't save images (avatar), they get the error: unable to save image
    After a backup restore

    Couple of things I tried/checked:
    1) ftp customavatar permission is to 777
    2) maintanance upload test: no error:

    Code:
     
     file_uploads:	On open_basedir:	/home/interfan/:/usr/lib/php:/usr/local/lib/php:/tmp:/etc/pki/tls/certs/ca-bundle.crt:/var/cpanel/php/sessions safe_mode:	Off upload_tmp_dir:	/home/interfan/php_sessions upload_max_filesize:	2.00 MB
  • Mark.B
    vBulletin Support
    • Feb 2004
    • 24286
    • 6.0.X

    #2
    We don't have a version 4.3.2...could you please confirm your vBulletin version, and also provide the answers to the relevant questions HERE.
    MARK.B
    vBulletin Support
    ------------
    My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
    My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

    Comment

    • hollyboy
      Senior Member
      • Mar 2004
      • 777

      #3
      1. vBulletin Version 4.2.3
      2. PHP Version 5.3
      3. MySQL Version / not sure
      4. Any Addons installed - no
      5. Does the issue occur in a default style? yes
      6. Error message on the screen'- unable to save image
      7. Browser and Browser version used. - any
      8. A list of steps that can be used to recreate the issue. - user profile > avatar > upload image > submit

      Comment

      • hollyboy
        Senior Member
        • Mar 2004
        • 777

        #4
        any help?

        Comment

        • hollyboy
          Senior Member
          • Mar 2004
          • 777

          #5
          still have the issue

          Comment

          • Wayne Luke
            vBulletin Technical Support Lead
            • Aug 2000
            • 73976

            #6
            Do you have the open_basedir path stored in the AdminCP under Settings -> Options -> Server Settings and Optimization Options. You'll probably need to turn on "Safe Mode" within vBulletin as well. it is at the same location.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud demonstration site.
            vBulletin 5 API

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