Registration Error

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  • Netsoft24
    New Member
    • Nov 2017
    • 5
    • 4.2.x

    [Forum] Registration Error

    Hello,

    Our forum software was infected with malware some time ago and we successfully clean up the entire software from malwares with the help of an enlisted third party provider. We immediately upgraded our forum software to 4.2.5 and encountered one issue:

    1. Forum Registration Error

    Code:
    [B]Fatal error[/B]: Call to undefined method vB_HumanVerify_Abstract::vB_HumanVerify_Abstract() in [B]/home/vbulletin/public_html/includes/class_humanverify_keycaptcha.php[/B] on line [B]122[/B]
    What could be the issue and the solution to this problem?
  • Mark.B
    vBulletin Support
    • Feb 2004
    • 24287
    • 6.0.X

    #2
    What version of php are you running?
    4.2.5 requires a minimum of php 5.6.
    MARK.B
    vBulletin Support
    ------------
    My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
    My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

    Comment

    • Netsoft24
      New Member
      • Nov 2017
      • 5
      • 4.2.x

      #3
      Originally posted by Mark.B
      What version of php are you running?
      4.2.5 requires a minimum of php 5.6.
      We are running PHP version 5.6.30

      Comment

      • Mark.B
        vBulletin Support
        • Feb 2004
        • 24287
        • 6.0.X

        #4
        Looking at the error, the file referenced is from a third party add-on.

        Disable add-ons using config.php and run the upgrade again.
        MARK.B
        vBulletin Support
        ------------
        My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
        My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

        Comment

        • Netsoft24
          New Member
          • Nov 2017
          • 5
          • 4.2.x

          #5
          Originally posted by Mark.B
          Looking at the error, the file referenced is from a third party add-on.

          Disable add-ons using config.php and run the upgrade again.
          Still the same. I've posted a support ticket ID 1637562.

          Comment

          • Mark.B
            vBulletin Support
            • Feb 2004
            • 24287
            • 6.0.X

            #6
            Thanks, you will need to supply the admincp credentials though, the ones in the ticket are not working.
            MARK.B
            vBulletin Support
            ------------
            My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
            My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

            Comment

            • Netsoft24
              New Member
              • Nov 2017
              • 5
              • 4.2.x

              #7
              Originally posted by Mark.B
              Thanks, you will need to supply the admincp credentials though, the ones in the ticket are not working.
              Have replied but it's been days without update. Can you check into the ticket for me?

              Comment

              • Netsoft24
                New Member
                • Nov 2017
                • 5
                • 4.2.x

                #8
                Bump. It's been almost a week without any answer..

                Comment

                • motd2
                  Member
                  • Jun 2010
                  • 49
                  • 3.8.x

                  #9
                  now
                  Code:
                      function vB_HumanVerify_KeyCAPTCHA(&$registry) {
                          parent::vB_HumanVerify_Abstract($registry);
                  need
                  Code:
                      function __construct(&$registry) {
                          parent::__construct($registry);

                  Comment

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