404 Not Found after Server Migration

[dmx07]

Hi all,

I get 404 not found error in threadlist we recently had to migrate to a new server and I am not sure what's causing this error. Any hints will be highly appreciated. Also some files show up as "not recognized as part of vbulletin" in suspect files diagnostics.

[Mark.B]

Download a fresh copy of the vB4 files for your version, and upload these to the server, taking care to ensure you overwrite what is already there.

[dmx07]

Hi Mark, thanks for your fast response. Already did all that still stuck with 404 page. Could it be error in the config file or server misconfiguration?

[Mark.B]

It will be server misconfiguration. A 404 means the file cannot be found.

[dmx07]

Damn, that's what I thought. Thanks for your time. Any specific direction where I should look? Any hints will be life saving for our community we have been stuck in limbo for days.

[dmx07]

BTW all 404 error pages on the source server were made to redirect to the main page - index.php but this is not the case on the destination server. Could this be causing problems?

[Mark.B]

It could be.

We can't really provide server support. Every server is different, and we're not server experts anyway.

Server issues are better handled by the host.

[dmx07]

Thank you Mark.

[dmx07]

Do you know a reason why user may not be able to upload attachments in social groups - after upload is finished the page goes white and doesn't return errors, redirect or do anything?

[Mark.B]

Do you know a reason why user may not be able to upload attachments in social groups - after upload is finished the page goes white and doesn't return errors, redirect or do anything?

Check the channel permissions, beyond that I would suggest starting a new thread. Multiple issues in one thread gets confusing for everyone....

[dmx07]

Thank you and apologies for raising multiple issues at once. Server migrations are nightmare haven't done one in more than ten years.

[Rob Graves]

Check the full directory location address. When I migrated, the host changed the forum address correctly but I had to manually change the attachment location... ie... /home/xxxxxold/... to /home/xxxxnew/...

[dmx07]

Thanks Rob, I will look into that right away.

My host is unable to help with the 404 error they haven't a clue how vbulletin works.

[Mark.B]

Thanks Rob, I will look into that right away.

My host is unable to help with the 404 error they haven't a clue how vbulletin works.

They don't need to know how vBulletin works to understand what a 404 is.

[dmx07]

Hey Mark, yup 404 is...well, 404 still they don't know what to do.

Now I am getting #2038 vbulletin error in files manager. I think this is related to the 404 error. What do you think? Any suggestions?