Avatars are gone after upgrade to 4.2.3

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  • msinus
    Member
    • Dec 2010
    • 34
    • 4.2.X

    Avatars are gone after upgrade to 4.2.3

    Hi I have upgraded the forum from 4.2.2 to 4.2.3. My domain is http://www.msinus.com/

    After the upgrade avarats are not being showed up where as the user actually had avatar in the admin panel. Not even default avarar is shown, it was looking like corrupted image.

    Please let me know how to fix this.

    Issue screenshots were attached.
    Last edited by msinus; Thu 1 Sep '16, 11:40am.
  • Mark.B
    vBulletin Support
    • Feb 2004
    • 24286
    • 6.0.X

    #2
    AdminCP > Maintenance > General Update Tools > Rebuild Custom Avatar Thumbnails.
    MARK.B
    vBulletin Support
    ------------
    My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
    My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

    Comment

    • msinus
      Member
      • Dec 2010
      • 34
      • 4.2.X

      #3
      Thank you for the reply Mark.
      I did this. But unfortunately, it didn't help.

      But, when i uploaded new image/avatar to my profile it was showing up well.

      Can i know What might have happened? I haven't checked other profiles.

      Comment

      • sharifnaim
        Member
        • May 2008
        • 35
        • 3.8.x

        #4
        I am facing the same problem.
        I tried the above but didnt work.
        Can anyone help me please.

        Comment

        • Wayne Luke
          vBulletin Technical Support Lead
          • Aug 2000
          • 73979

          #5
          There isn't enough information provided to know what happened. Or even if the cause is the same in both cases.

          If Avatars can be uploaded, having each person restore their avatars manually will be the quickest way to resolve it.
          Translations provided by Google.

          Wayne Luke
          The Rabid Badger - a vBulletin Cloud demonstration site.
          vBulletin 5 API

          Comment

          • sharifnaim
            Member
            • May 2008
            • 35
            • 3.8.x

            #6
            Hi Wayne.

            Simply, the avatar only shows in the member personal profile.
            No avatar showing in the posts or replies.

            I restored the default postbit_legacy with no luck.
            I rebuild the custom avatar.
            Nothing changed.

            Please see attached.

            Comment

            • Wayne Luke
              vBulletin Technical Support Lead
              • Aug 2000
              • 73979

              #7
              That still doesn't tell us how to fix the problem. Your symptoms are even different than the original posters. They get a 404 error when trying to show avatars outside the Profile. You get a default avatar. Nor can I recreate it on my test installations.

              Often times we get threads like: This type of question is very difficult to answer because it provides no real information. In order to get your questions answered quickly please provide the following
              Translations provided by Google.

              Wayne Luke
              The Rabid Badger - a vBulletin Cloud demonstration site.
              vBulletin 5 API

              Comment

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