Log out not working.

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  • stumeister2
    New Member
    • Jun 2012
    • 14
    • 4.2.X

    Log out not working.

    Running VB4.2.2 and when I click to log off it appears to do so and correctly takes me to the sign in page. However when I click any of the links that are live on my sign in page, it takes me right back into my site without having to sign back in. Any idea what might be going on?? I see a large number (a lot larger than normal) of my members that show as on line, so I suspect they may not be able to officially log off either.
  • donald1234
    Senior Member
    • Oct 2011
    • 1953
    • 4.1.x

    #2
    Try clearing your browsers cache or try a different browser.

    Comment

    • Lynne
      Former vBulletin Support
      • Oct 2004
      • 26255

      #3
      If you allow users to login to your site via both http://www.yoursite.com and just http://yoursite.com, then you MUST have your cookie domain (AdminCP > Settings > Options > Cookies and HTTP Header Options > Cookie Domain) set to ".yoursite.com" (no quotes, but note the period at the beginning) or your users will have problems. If you do not do this, then going back and forth between http://www.yoursite.com and just http://yoursite.com will cause you to show as logged in, then logged out.

      Please don't PM or VM me for support - I only help out in the threads.
      vBulletin Manual & vBulletin 4.0 Code Documentation (API)
      Want help modifying your vbulletin forum? Head on over to vbulletin.org
      If I post CSS and you don't know where it goes, throw it into the additional.css template.

      W3Schools <- awesome site for html/css help

      Comment

      • stumeister2
        New Member
        • Jun 2012
        • 14
        • 4.2.X

        #4
        Thanx Donald, I tried IE and logout works fine. Using Google Chrome appears to be the problem. Lynne, my cookie domain is and has always been set to .yoursite.com any suggestions how to fix the problem with Chrome? Seems to have just cropped up in the last couple of days. I also no longer get timed out, even though my settings show 900 secs as the timeout number. Thanx, Jerry

        Comment

        • Lynne
          Former vBulletin Support
          • Oct 2004
          • 26255

          #5
          Try clearing all your Chrome browser cookies and the history and then login and see if you can logout.

          Do you have a test account we can try this with? I use Chrome all the time and haven't had any problems logging out.

          Please don't PM or VM me for support - I only help out in the threads.
          vBulletin Manual & vBulletin 4.0 Code Documentation (API)
          Want help modifying your vbulletin forum? Head on over to vbulletin.org
          If I post CSS and you don't know where it goes, throw it into the additional.css template.

          W3Schools <- awesome site for html/css help

          Comment

          • stumeister2
            New Member
            • Jun 2012
            • 14
            • 4.2.X

            #6
            Bingo, clearing cookies took care of the issue Lynne. Prevously, I had only cleared the cache. Thanx Much, Stu

            Comment

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