Unsubscribe link in email not working

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  • dizzynation
    Senior Member
    • Jun 2011
    • 354
    • 4.2.X

    [Forum] Unsubscribe link in email not working

    Example email:

    Code:
    There may also be other comments, but you will not receive any more notifications until you visit the forum or blog again.
    
    All the best,
    Filmmaker Forum
    
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Unsubscription information:
    
    To unsubscribe from this blog entry, please visit this page:
    [URL]http://www.filmmakerforum.org/blog_subscription.php?do=unsubscribe&blogsubscribeuserid=&auth=2cae1ec67549cd61b3bdcb67752e882e[/URL]
    But when the link at the bottom is clicked, you will get a
    Code:
    An invalid threadid or forumid was specified.
    Message

    Any ideas why?
    www.filmmakerforum.org
    www.digidistribution.com
  • AliMadkour
    Senior Member
    • Dec 2004
    • 1588
    • 6.X

    #2
    Edit blog_entry_notify phrase Go to : AdminCP->Languages & Phrases->Search in Phrases

    Search for Text : blog_entry_notify
    Phrase Type : Email Body text
    Search in ... : Phrase Variable Name Only
    Exact Match : Yes

    make sure that you've that text
    Code:
    Dear $touser[username],
    
    $username has just replied to a blog entry you have subscribed to entitled - $entrytitle - in the $blogtitle blog of $vboptions[bbtitle].
    
    This entry is located at:
    $blog_entry_url
    
    Here is the message that has just been posted:
    ***************
    $pagetext
    ***************
    
    
    There may also be other comments, but you will not receive any more notifications until you visit the forum or blog again.
    
    All the best,
    $vboptions[bbtitle]
    
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Unsubscription information:
    
    To unsubscribe from this blog entry, please visit this page:
    $blog_unsub_url

    Former vBulletin Support Staff
    Need Help?, Or P.M. Me

    Comment

    • dizzynation
      Senior Member
      • Jun 2011
      • 354
      • 4.2.X

      #3
      I do believe I have that

      Code:
      Dear $touser[username],
      
      $username has just replied to a blog entry you have subscribed to entitled - $entrytitle - in the $blogtitle blog of $vboptions[bbtitle].
      
      This entry is located at:
      $blog_entry_url
      
      Here is the message that has just been posted:
      ***************
      $pagetext
      ***************
      
      
      There may also be other comments, but you will not receive any more notifications until you visit the forum or blog again.
      
      All the best,
      $vboptions[bbtitle]
      
      ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
      Unsubscription information:
      
      To unsubscribe from this blog entry, please visit this page:
      $blog_unsub_url
      www.filmmakerforum.org
      www.digidistribution.com

      Comment

      • AliMadkour
        Senior Member
        • Dec 2004
        • 1588
        • 6.X

        #4
        Bug reported : http://tracker.vbulletin.com/browse/VBIV-15622

        Former vBulletin Support Staff
        Need Help?, Or P.M. Me

        Comment

        • dizzynation
          Senior Member
          • Jun 2011
          • 354
          • 4.2.X

          #5
          Any update on this? My forum is growing and I dont want an "unsubscribe" button not working, this is a big deal
          www.filmmakerforum.org
          www.digidistribution.com

          Comment

          • Mark.B
            vBulletin Support
            • Feb 2004
            • 24286
            • 6.0.X

            #6
            Any update would only be posted in the tracker entry itself, there won't be updates in threads specifically.
            Doesn't look like much has happened at this point. Feel free to add your comments to the tracker entry.

            MARK.B
            vBulletin Support
            ------------
            My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
            My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

            Comment

            • dizzynation
              Senior Member
              • Jun 2011
              • 354
              • 4.2.X

              #7
              I do not see an option to add a comment in the tracker, should we add that to the JIRA as well?
              www.filmmakerforum.org
              www.digidistribution.com

              Comment

              • Devtard
                Member
                • Nov 2012
                • 42
                • 5.0.X

                #8
                Same problem here. Even if I add the missing ID to the URL it still doesn't work.
                Last edited by Devtard; Mon 4 Mar '13, 1:50pm.

                Comment

                • Trevor Hannant
                  vBulletin Support
                  • Aug 2002
                  • 24325
                  • 5.7.X

                  #9
                  Originally posted by Devtard
                  Same problem here. Even if I add the missing ID to the URL it still doesn't work.
                  Assume you're meaning the userid?
                  Vote for:

                  - Admin Settable Paid Subscription Reminder Timeframe (vB6)
                  - Add Admin ability to auto-subscribe users to specific channel(s) (vB6)

                  Comment

                  • BirdOPrey5
                    Senior Member
                    • Jul 2008
                    • 9613
                    • 5.6.3

                    #10
                    A couple of things- Is everyone having this issue on 4.2.0? If not what VB 4.x version are you running?

                    I see the OP uses VBSEO- Is anyone getting this issue NOT using VBSEO? For those using VBSEO have you tried disabling VBSEO and seeing if the link works?

                    For those with this issue I suggest editing the phrase ALI posted earlier and deleting the entire unsubscribe link for now. Perhaps replace it with "To unsubscribe visit the forum and update your settings" or whatever else you feel is necessary.

                    If/when the issue gets fixed you can go back to the original phrase.

                    Comment

                    • Devtard
                      Member
                      • Nov 2012
                      • 42
                      • 5.0.X

                      #11
                      I am using the latest 4.2 version without vBSEO.

                      Trevor: This is what I meant:
                      Code:
                      http://www.filmmakerforum.org/blog_subscription.php?do=unsubscribe[B]&blogsubscribeuserid=[/B]&auth=2cae1ec67549cd61b3bdcb67752e882e

                      Comment

                      • Trevor Hannant
                        vBulletin Support
                        • Aug 2002
                        • 24325
                        • 5.7.X

                        #12
                        So you changed that to:

                        Code:
                        http://www.filmmakerforum.org/blog_subscription.php?do=unsubscribe[B]&blogsubscribeuserid=[/B][COLOR=#ff0000]XX[/COLOR]&auth=2cae1ec67549cd61b3bdcb67752e882e
                        where XX is your userid or did you replace 'blogsubscribeuserid' with your userid?
                        Vote for:

                        - Admin Settable Paid Subscription Reminder Timeframe (vB6)
                        - Add Admin ability to auto-subscribe users to specific channel(s) (vB6)

                        Comment

                        • dizzynation
                          Senior Member
                          • Jun 2011
                          • 354
                          • 4.2.X

                          #13
                          Temporary FIX until this is solved for those having the same issues

                          AdminCP --> Languages & Phrases --> Search in phrases --> Search for $blog_unsub_url --> Click "Copy Default Text"

                          At the bottom replace the $blog_unsub_url with [URL="http://www"]http://www[/URL="http://www"].yoursitehere.com/profile.php?do=editoptions

                          This will give the users the option to do as they please which is needed to keep them happy....
                          www.filmmakerforum.org
                          www.digidistribution.com

                          Comment

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