[Forum] User Subscription Issue - Display Usergroup Default

[Sal Collaziano]

Whenever I do a search for this being asked/answer in the past it seems to pull up irrelevant topics.

I have a paid subscription option where people get moved into a specific user group but the display user group stays at "Default". How do I get that to change to the new, upgraded user group?

What am I overlooking?

[Hartmut]

I believe that the main group is the one showing the group status, additional paid subscriptions don't get shown in the usergroup definition of the main group then.

[Sal Collaziano]

I see, so it sounds as if I need to set these accounts as the primary user group. Correct?

[Mark.B]

I see, so it sounds as if I need to set these accounts as the primary user group. Correct?

Yes, that is correct.

[Sal Collaziano]

Thank you! Problem solved.