[Forum] Problem to login membership area

[aaaaa123]

I have been emailing [email protected] for more than one week but still no reply yet.

I could receive the notification email but there was an error message showing the link expired when I typed a new pass and press reset button.

Any help would be appreciated.

[Zachery]

Use the form on the sales page: http://www.vbulletin.com/go/sales

[aaaaa123]

info sent via the form.

[aaaaa123]

still no any reply...

can you please take a look?

[aaaaa123]

Can anyone help please?

[AliMadkour]

Please hold on and one of our sales will reply your ticket.

[audiokid]

Same for me. But its been more than a week. I just give up everything but this time I emailed support.

[Trevor Hannant]

Same for me. But its been more than a week. I just give up everything but this time I emailed support.

I've responded to your ticket.

[aaaaa123]

I am still waiting...

Still no one help?

[BirdOPrey5]

I am still waiting...

Still no one help?

I'm not seeing any tickets for your account. Do you have the ticket # that was created?

[aaaaa123]

No. I did not receive any ticket #.

I went to:

http://www.vbulletin.com/contacts/

sent email to: [email protected],[email protected],and online form (http://www.vbulletin.com/contacts/) as Zachery mentioned. But no ticket# received.

[BirdOPrey5]

Edit-

Please trying using a different email address on the online form. It must be a valid email.

[aaaaa123]

ok I sent it twice.

Fist using my Vbulletin registration email.

second time using another email address.

[BirdOPrey5]

I got one - initials are XZ... is that you? If so I just wrote back asking for your customer number.

[aaaaa123]

yes its me. I am now using the link you sent to me to retrieve the password. but seems still the same problem...