Why usergroup does not change after permanent ban?

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  • abdicar
    New Member
    • Nov 2004
    • 29

    [Forum] Why usergroup does not change after permanent ban?

    Hello everybody,

    I'm concern about why if we give a permanent ban/infraction to a user, in their profile the user group does not change from "registered users" to "excluded users".

    Can someone give me an advice about that?

    Thank you in advanced!
  • Zachery
    Former vBulletin Support
    • Jul 2002
    • 59097

    #2
    How are you banning them?

    Comment

    • abdicar
      New Member
      • Nov 2004
      • 29

      #3
      Originally posted by Zachery
      How are you banning them?
      Using the infraction system.

      Comment

      • Zachery
        Former vBulletin Support
        • Jul 2002
        • 59097

        #4
        The infraction system doesn't move users into usergroups, off the top of my head it applies the usergroups permission to them.

        Comment

        • setishock
          Senior Member
          • Jun 2005
          • 1334
          • 4.2.x

          #5
          You can pull up the account in the ACP and move them to what usergroup you want them to be in. Also is the "excluded users" set up as a banned usergroup?
          ...

          Comment

          • abdicar
            New Member
            • Nov 2004
            • 29

            #6
            Originally posted by setishock
            You can pull up the account in the ACP and move them to what usergroup you want them to be in. Also is the "excluded users" set up as a banned usergroup?
            Well do that in a huge forum manually is not a good option. Yes, it is the banned usergroup.

            Comment

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