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Why usergroup does not change after permanent ban?

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  • [Forum] Why usergroup does not change after permanent ban?

    Hello everybody,

    I'm concern about why if we give a permanent ban/infraction to a user, in their profile the user group does not change from "registered users" to "excluded users".

    Can someone give me an advice about that?

    Thank you in advanced!

  • #2
    How are you banning them?

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    • #3
      Originally posted by Zachery View Post
      How are you banning them?
      Using the infraction system.

      Comment


      • #4
        The infraction system doesn't move users into usergroups, off the top of my head it applies the usergroups permission to them.

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        • #5
          You can pull up the account in the ACP and move them to what usergroup you want them to be in. Also is the "excluded users" set up as a banned usergroup?
          ...

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          • #6
            Originally posted by setishock View Post
            You can pull up the account in the ACP and move them to what usergroup you want them to be in. Also is the "excluded users" set up as a banned usergroup?
            Well do that in a huge forum manually is not a good option. Yes, it is the banned usergroup.

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