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You're probably right - short of making a more concerted effort to jolt Internet Brands and vBulletin Solutions, reminding the company to prioritize embarrassing problems hasn't worked here for the past several years. But my alerting other customers of the problem is actually doing you the favor of confirming the issue. Don't you think it would not have been prudent to send out an email to all vBulletin 4 customers to inform them that, despite the fact that PHP.net officially pronounced PHP 5.3 as unsupported months ago and that we should not upgrade to PHP 5.4?
I'm being incredibly nice. Every customer here knows it. I don't want to take out how I feel on the staff who are victims of this decision and should not even think of defending what is a horrendous decision by management to abandon vBulletin 4 and leave every customer badly vulnerable. Look at that ticket about the serious vulnerability that remains untouched after three months while Internet Brands continues to try to sell vBulletin 5 by placing all efforts on vb5 and even fixing the dead vBulletin 3 to get those users to pay upgrade fees. There's no excuse for it. Best thing to do is to let management know that they are about to have another situation spiraling out of control and that they need to communicate with license holders or face an impossible battle to regain any credibility in the marketplace for the foreseeable future. As such, I'm asking for nothing more than when the company is going to get around to doing what it has been promising since the beginning of 2012!!!
I'm being incredibly nice. Every customer here knows it. I don't want to take out how I feel on the staff who are victims of this decision and should not even think of defending what is a horrendous decision by management to abandon vBulletin 4 and leave every customer badly vulnerable. Look at that ticket about the serious vulnerability that remains untouched after three months while Internet Brands continues to try to sell vBulletin 5 by placing all efforts on vb5 and even fixing the dead vBulletin 3 to get those users to pay upgrade fees. There's no excuse for it. Best thing to do is to let management know that they are about to have another situation spiraling out of control and that they need to communicate with license holders or face an impossible battle to regain any credibility in the marketplace for the foreseeable future. As such, I'm asking for nothing more than when the company is going to get around to doing what it has been promising since the beginning of 2012!!!
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