[Answered] Quick Reply or reply to PM not working

[K!nG]

Hi everyone,

Till yesterday i didn't have this issue but this morning when i went in my inbox to reply someone's private message i wasn't able to do so. I don't see any quick reply option or any other option to reply for incoming pm's at all. I have to go to that person's profile n click on send private message. Can someone help me fixing this error. How can i get back a quick reply box back

Thanks for the help in advance

[Lynne]

Create a new style with no parent:

• Styles & Templates > Style Manager > Add New Style
• Parent Style: No Parent Style
• Title: Default vBulletin
• Allow User Selection: Yes
• Save

Then browse the site using that totally default vbulletin style and try to reply to the PM - do you still have the same problem?

[K!nG]

Hi lynne,
I came up with few weird things...

I created a new style and it didn't do anything... i wasn't able to reply since i still don't see quick reply option..

After that i clicked on send a message and i got this error.

" MY NICK, you do not have permission to access this page. This could be due to one of several reasons:

1. Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
2. If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

After that i clicked on one of my admins nick and it came with a threat blocked warning. Here is the screen shot for that if anyone can help me finding the solution for all this.

[Amaury]

It looks like your forum was compromised. Trace the root of the problem and find out where the infected files are by running the Suspect File Versions tool and re-upload fresh files of the infected files.

[K!nG]

Well i only get this warning when i click on a specific user's name to open his profile (i just made him user, he was admin.. so removed for security) when i click on his nick i get this warning but if i click on any other users profile i don't get any warning n it opens their profile in normal way. So to me it looks like that there is something wrong in his profile not sure how can i check that

i don't get this warning message anywhere else in my forum.

[Amaury]

Well i only get this warning when i click on a specific user's name to open his profile (i just made him user, he was admin.. so removed for security) when i click on his nick i get this warning but if i click on any other users profile i don't get any warning n it opens their profile in normal way. So to me it looks like that there is something wrong in his profile not sure how can i check that

i don't get this warning message anywhere else in my forum.

There still could be an infected file somewhere. I would run the tool just in case.

It's better to be safe than sorry.

[K!nG]

Just ran Diagnostics and came up with a lot of files stating "File not recognized as par of vbulletin"

Here are few files from install & install/includes folder which came up with same error which shouldn't be happening i believe because these are core software files. isn't it ????
they r a lot so m posting em hope no one will mind
Not pasting others LOL just these 2 folders.

./install
authenticate.php	File not recognized as part of vBulletin
finalupgrade.php	File not recognized as part of vBulletin
install_language_en.php	File not recognized as part of vBulletin
installcore.php	File not recognized as part of vBulletin
installsteps.php	File not recognized as part of vBulletin
upgrade_360.php	File not recognized as part of vBulletin
upgrade_360b1.php	File not recognized as part of vBulletin
upgrade_360b2.php	File not recognized as part of vBulletin
upgrade_360b3.php	File not recognized as part of vBulletin
upgrade_360b4.php	File not recognized as part of vBulletin
upgrade_360rc1.php	File not recognized as part of vBulletin
upgrade_360rc2.php	File not recognized as part of vBulletin
upgrade_360rc3.php	File not recognized as part of vBulletin
upgrade_361.php	File not recognized as part of vBulletin
upgrade_362.php	File not recognized as part of vBulletin
upgrade_363.php	File not recognized as part of vBulletin
upgrade_364.php	File not recognized as part of vBulletin
upgrade_365.php	File not recognized as part of vBulletin
upgrade_366.php	File not recognized as part of vBulletin
upgrade_367.php	File not recognized as part of vBulletin
upgrade_368.php	File not recognized as part of vBulletin
upgrade_370.php	File not recognized as part of vBulletin
upgrade_370b2.php	File not recognized as part of vBulletin
upgrade_370b3.php	File not recognized as part of vBulletin
upgrade_370b4.php	File not recognized as part of vBulletin
upgrade_370b5.php	File not recognized as part of vBulletin
upgrade_370b6.php	File not recognized as part of vBulletin
upgrade_370rc1.php	File not recognized as part of vBulletin
upgrade_370rc2.php	File not recognized as part of vBulletin
upgrade_370rc3.php	File not recognized as part of vBulletin
upgrade_370rc4.php	File not recognized as part of vBulletin
upgrade_371.php	File not recognized as part of vBulletin
upgrade_380.php	File not recognized as part of vBulletin
upgrade_380a2.php	File not recognized as part of vBulletin
upgrade_380b1.php	File not recognized as part of vBulletin
upgrade_380b2.php	File not recognized as part of vBulletin
upgrade_380b3.php	File not recognized as part of vBulletin
upgrade_380b4.php	File not recognized as part of vBulletin
upgrade_380rc1.php	File not recognized as part of vBulletin
upgrade_380rc2.php	File not recognized as part of vBulletin
upgrade_400.php	File not recognized as part of vBulletin
upgrade_400a1.php	File not recognized as part of vBulletin
upgrade_400a1_indexes.php	File not recognized as part of vBulletin
upgrade_400a2.php	File not recognized as part of vBulletin
upgrade_400a3.php	File not recognized as part of vBulletin
upgrade_400a4.php	File not recognized as part of vBulletin
upgrade_400a5.php	File not recognized as part of vBulletin
upgrade_400a6.php	File not recognized as part of vBulletin
upgrade_400b1.php	File not recognized as part of vBulletin
upgrade_400b2.php	File not recognized as part of vBulletin
upgrade_400b3.php	File not recognized as part of vBulletin
upgrade_400b4.php	File not recognized as part of vBulletin
upgrade_400b5.php	File not recognized as part of vBulletin
upgrade_400rc1.php	File not recognized as part of vBulletin
upgrade_400rc2.php	File not recognized as part of vBulletin
upgrade_400rc3.php	File not recognized as part of vBulletin
upgrade_400rc4.php	File not recognized as part of vBulletin
upgrade_400rc5.php	File not recognized as part of vBulletin
upgrade_401.php	File not recognized as part of vBulletin
upgrade_402.php	File not recognized as part of vBulletin
upgrade_403.php	File not recognized as part of vBulletin
upgrade_404.php	File not recognized as part of vBulletin
upgrade_404_indexes.php	File not recognized as part of vBulletin
upgrade_405.php	File not recognized as part of vBulletin
upgrade_406.php	File not recognized as part of vBulletin
upgrade_407.php	File not recognized as part of vBulletin
upgrade_408.php	File not recognized as part of vBulletin
upgrade_408_indexes.php	File not recognized as part of vBulletin
upgrade_language_en.php	File not recognized as part of vBulletin
upgradecore.php	File not recognized as part of vBulletin
upgrademain.php	File not recognized as part of vBulletin
Scanned 3 files ./install/cmsdefaultdata
Scanned 305 files ./install/includes
adminfunctions.php	File not recognized as part of vBulletin
adminfunctions_announcement.php	File not recognized as part of vBulletin
adminfunctions_attachment.php	File not recognized as part of vBulletin
adminfunctions_backup.php	File not recognized as part of vBulletin
adminfunctions_bookmarksite.php	File not recognized as part of vBulletin
adminfunctions_cms.php	File not recognized as part of vBulletin
adminfunctions_forums.php	File not recognized as part of vBulletin
adminfunctions_help.php	File not recognized as part of vBulletin
adminfunctions_language.php	File not recognized as part of vBulletin
adminfunctions_misc.php	File not recognized as part of vBulletin
adminfunctions_navpanel.php	File not recognized as part of vBulletin
adminfunctions_notice.php	File not recognized as part of vBulletin
adminfunctions_options.php	File not recognized as part of vBulletin
adminfunctions_plugin.php	File not recognized as part of vBulletin
adminfunctions_prefix.php	File not recognized as part of vBulletin
adminfunctions_profilefield.php	File not recognized as part of vBulletin
adminfunctions_reminder.php	File not recognized as part of vBulletin
adminfunctions_reputation.php	File not recognized as part of vBulletin
adminfunctions_stats.php	File not recognized as part of vBulletin
adminfunctions_stylevar.php	File not recognized as part of vBulletin
adminfunctions_template.php	File not recognized as part of vBulletin
adminfunctions_user.php	File not recognized as part of vBulletin
blog_adminfunctions.php	File not recognized as part of vBulletin
blog_functions.php	File not recognized as part of vBulletin
blog_functions_category.php	File not recognized as part of vBulletin
blog_functions_log_error.php	File not recognized as part of vBulletin
blog_functions_main.php	File not recognized as part of vBulletin
blog_functions_online.php	File not recognized as part of vBulletin
blog_functions_post.php	File not recognized as part of vBulletin
blog_functions_search.php	File not recognized as part of vBulletin
blog_functions_shared.php	File not recognized as part of vBulletin
blog_functions_tag.php	File not recognized as part of vBulletin
blog_functions_usercp.php	File not recognized as part of vBulletin
blog_init.php	File not recognized as part of vBulletin
blog_plugin_useradmin.php	File not recognized as part of vBulletin
blog_plugin_usermerge.php	File not recognized as part of vBulletin
class_ajax_output.php	File not recognized as part of vBulletin
class_akismet.php	File not recognized as part of vBulletin
class_bbcode.php	File not recognized as part of vBulletin
class_bbcode_alt.php	File not recognized as part of vBulletin
class_bbcode_blog.php	File not recognized as part of vBulletin
class_bitfield_builder.php	File not recognized as part of vBulletin
class_block.php	File not recognized as part of vBulletin
class_blog_entry.php	File not recognized as part of vBulletin
class_blog_response.php	File not recognized as part of vBulletin
class_blog_search.php	File not recognized as part of vBulletin
class_bootstrap.php	File not recognized as part of vBulletin
class_bootstrap_framework.php	File not recognized as part of vBulletin
class_core.php	File not recognized as part of vBulletin
class_database_explain.php	File not recognized as part of vBulletin
class_database_slave.php	File not recognized as part of vBulletin
class_datastore.php	File not recognized as part of vBulletin
class_dbalter.php	File not recognized as part of vBulletin
class_diff.php	File not recognized as part of vBulletin
class_dm.php	File not recognized as part of vBulletin
class_dm_admin.php	File not recognized as part of vBulletin
class_dm_album.php	File not recognized as part of vBulletin
class_dm_announcement.php	File not recognized as part of vBulletin
class_dm_attachment.php	File not recognized as part of vBulletin
class_dm_blog.php	File not recognized as part of vBulletin
class_dm_blog_category.php	File not recognized as part of vBulletin
class_dm_blog_custom_block.php	File not recognized as part of vBulletin
class_dm_blog_rate.php	File not recognized as part of vBulletin
class_dm_blog_trackback.php	File not recognized as part of vBulletin
class_dm_blog_user.php	File not recognized as part of vBulletin
class_dm_cms_layout.php	File not recognized as part of vBulletin
class_dm_cms_widget.php	File not recognized as part of vBulletin
class_dm_deletionlog.php	File not recognized as part of vBulletin
class_dm_deletionlog_blog.php	File not recognized as part of vBulletin
class_dm_discussion.php	File not recognized as part of vBulletin
class_dm_event.php	File not recognized as part of vBulletin
class_dm_forum.php	File not recognized as part of vBulletin
class_dm_groupmessage.php	File not recognized as part of vBulletin
class_dm_infraction.php	File not recognized as part of vBulletin
class_dm_moderator.php	File not recognized as part of vBulletin
class_dm_picturecomment.php	File not recognized as part of vBulletin
class_dm_pm.php	File not recognized as part of vBulletin
class_dm_poll.php	File not recognized as part of vBulletin
class_dm_pollvote.php	File not recognized as part of vBulletin
class_dm_prefix.php	File not recognized as part of vBulletin
class_dm_prefixset.php	File not recognized as part of vBulletin
class_dm_rssfeed.php	File not recognized as part of vBulletin
class_dm_socialgroup.php	File not recognized as part of vBulletin
class_dm_socialgroupcategory.php	File not recognized as part of vBulletin
class_dm_socialgroupicon.php	File not recognized as part of vBulletin
class_dm_socialgroupmember.php	File not recognized as part of vBulletin
class_dm_stylevar.php	File not recognized as part of vBulletin
class_dm_tag.php	File not recognized as part of vBulletin
class_dm_threadpost.php	File not recognized as part of vBulletin
class_dm_threadrate.php	File not recognized as part of vBulletin
class_dm_user.php	File not recognized as part of vBulletin
class_dm_userpic.php	File not recognized as part of vBulletin
class_dm_visitormessage.php	File not recognized as part of vBulletin
class_editor_override.php	File not recognized as part of vBulletin
class_encryption.php	File not recognized as part of vBulletin
class_facebook.php	File not recognized as part of vBulletin
class_filesystemxml_replace.php	File not recognized as part of vBulletin
class_filesystemxml_template.php	File not recognized as part of vBulletin
class_floodcheck.php	File not recognized as part of vBulletin
class_friendly_url.php	File not recognized as part of vBulletin
class_generator.php	File not recognized as part of vBulletin
class_groupmessage.php	File not recognized as part of vBulletin
class_hook.php	File not recognized as part of vBulletin
class_humanverify.php	File not recognized as part of vBulletin
class_humanverify_disabled.php	File not recognized as part of vBulletin
class_humanverify_image.php	File not recognized as part of vBulletin
class_humanverify_question.php	File not recognized as part of vBulletin
class_humanverify_recaptcha.php	File not recognized as part of vBulletin
class_image.php	File not recognized as part of vBulletin
class_mail.php	File not recognized as part of vBulletin
class_merge.php	File not recognized as part of vBulletin
class_paid_subscription.php	File not recognized as part of vBulletin
class_picturecomment.php	File not recognized as part of vBulletin
class_postbit.php	File not recognized as part of vBulletin
class_postbit_alt.php	File not recognized as part of vBulletin
class_profileblock.php	File not recognized as part of vBulletin
class_profileblock_blog.php	File not recognized as part of vBulletin
class_reportitem.php	File not recognized as part of vBulletin
class_reportitem_blog.php	File not recognized as part of vBulletin
class_rss_poster.php	File not recognized as part of vBulletin
class_sigparser.php	File not recognized as part of vBulletin
class_sigparser_char.php	File not recognized as part of vBulletin
class_sitemap.php	File not recognized as part of vBulletin
class_socialgroup_search.php	File not recognized as part of vBulletin
class_socialmessageparser.php	File not recognized as part of vBulletin
class_stylevar.php	File not recognized as part of vBulletin
class_taggablecontent.php	File not recognized as part of vBulletin
class_template_merge.php	File not recognized as part of vBulletin
class_template_parser.php	File not recognized as part of vBulletin
class_trackback.php	File not recognized as part of vBulletin
class_upload.php	File not recognized as part of vBulletin
class_userchangelog.php	File not recognized as part of vBulletin
class_usercss.php	File not recognized as part of vBulletin
class_usercss_blog.php	File not recognized as part of vBulletin
class_userprofile.php	File not recognized as part of vBulletin
class_visitormessage.php	File not recognized as part of vBulletin
class_vurl.php	File not recognized as part of vBulletin
class_wysiwygparser.php	File not recognized as part of vBulletin
class_xml.php	File not recognized as part of vBulletin
class_xml_dom.php	File not recognized as part of vBulletin
class_xmlrpc.php	File not recognized as part of vBulletin
class_xmlrpc_pingback.php	File not recognized as part of vBulletin
config.php	File not recognized as part of vBulletin
database_error_message.html	File not recognized as part of vBulletin
database_error_page.html	File not recognized as part of vBulletin
functions.php	File not recognized as part of vBulletin
functions_ad.php	File not recognized as part of vBulletin
functions_album.php	File not recognized as part of vBulletin
functions_attach.php	File not recognized as part of vBulletin
functions_banning.php	File not recognized as part of vBulletin
functions_bigthree.php	File not recognized as part of vBulletin
functions_calendar.php	File not recognized as part of vBulletin
functions_cms_layout.php	File not recognized as part of vBulletin
functions_cron.php	File not recognized as part of vBulletin
functions_databuild.php	File not recognized as part of vBulletin
functions_digest.php	File not recognized as part of vBulletin
functions_editor.php	File not recognized as part of vBulletin
functions_external.php	File not recognized as part of vBulletin
functions_facebook.php	File not recognized as part of vBulletin
functions_faq.php	File not recognized as part of vBulletin
functions_file.php	File not recognized as part of vBulletin
functions_filesystemxml.php	File not recognized as part of vBulletin
functions_forumdisplay.php	File not recognized as part of vBulletin
functions_forumlist.php	File not recognized as part of vBulletin
functions_infractions.php	File not recognized as part of vBulletin
functions_legacy.php	File not recognized as part of vBulletin
functions_log_error.php	File not recognized as part of vBulletin
functions_login.php	File not recognized as part of vBulletin
functions_misc.php	File not recognized as part of vBulletin
functions_newpost.php	File not recognized as part of vBulletin
functions_notice.php	File not recognized as part of vBulletin
functions_online.php	File not recognized as part of vBulletin
functions_picturecomment.php	File not recognized as part of vBulletin
functions_prefix.php	File not recognized as part of vBulletin
functions_ranks.php	File not recognized as part of vBulletin
functions_reputation.php	File not recognized as part of vBulletin
functions_search.php	File not recognized as part of vBulletin
functions_socialgroup.php	File not recognized as part of vBulletin
functions_threadedmode.php	File not recognized as part of vBulletin
functions_threadmanage.php	File not recognized as part of vBulletin
functions_user.php	File not recognized as part of vBulletin
functions_video.php	File not recognized as part of vBulletin
functions_visitormessage.php	File not recognized as part of vBulletin
functions_wysiwyg.php	File not recognized as part of vBulletin
html_color_names.php	File not recognized as part of vBulletin
init.php	File not recognized as part of vBulletin
md5_sums_vbulletin.php	File not recognized as part of vBulletin
modfunctions.php	File not recognized as part of vBulletin
searchwords.php	File not recognized as part of vBulletin
template_curly_defs.php	File not recognized as part of vBulletin
template_tag_defs.php	File not recognized as part of vBulletin
vb_template.php	File not recognized as part of vBulletin
vbulletin_credits.php	File not recognized as part of vBulletin
version_vbblog.php	File not recognized as part of vBulletin
version_vbulletin.php	File not recognized as part of vBulletin
Scanned 11 files ./modcp

[beishe8]

So to me it looks like that there is something wrong in his profile not sure how can i check that

In ACP remove everything suspicious from his profile.(URLs, images,etc.)

[Amaury]

Just ran Diagnostics and came up with a lot of files stating "File not recognized as par of vbulletin"

Here are few files from install & install/includes folder which came up with same error which shouldn't be happening i believe because these are core software files. isn't it ????
they r a lot so m posting em hope no one will mind
Not pasting others LOL just these 2 folders.

File not recognized as part of vBulletin is normal. It just means it couldn't recognize the file, which means it's from a modification you have. Just make sure the modifications are modifications you installed yourself. The message you would want to have more concern over would be File does not contain expected contents.

[K!nG]

Hmmmm there are few files that says "File does not contain expected contents". Which are as follows and all these files are located in different folders.
All these files are from this mod. http://www.vbulletin.org/forum/showthread.php?t=245023
which i have installed on my site for more then a year i believe.

xperience.php

File does not contain expected contents

xperience_admin.php

File does not contain expected contents

functions_xperience.php	File does not contain expected contents
install_xperience.php	File does not contain expected contents

xperience_achievements.php	File does not contain expected contents
xperience_activity.php	File does not contain expected contents
xperience_awards.php	File does not contain expected contents
xperience_calc.php	File does not contain expected contents
xperience_groups.php	File does not contain expected contents

hooks_xperience.xml

File does not contain expected contents

member_build_blocks_start.php	File does not contain expected contents
memberaction_dropdown.php	File does not contain expected contents
postbit_display_complete.php	File does not contain expected contents

- - - Updated - - -

In ACP remove everything suspicious from his profile.(URLs, images,etc.)

I made his account from Admin to Member and there isn't any suspicious links or images with links etc in his profile. Unless someone posted anything in visitor messages which i can't access.

[Amaury]

Hmmmm there are few files that says "File does not contain expected contents". Which are as follows and all these files are located in different folders.
All these files are from this mod. http://www.vbulletin.org/forum/showthread.php?t=245023
which i have installed on my site for more then a year i believe.

It's possible that an exploit was found in that modification you have and the hacker compromised your forum through that exploit.

Modification files should normally say File not recognized as part of vBulletin.

[K!nG]

How can i check that ? I don't see anything else wrong on forum except that my pm quick reply stopped working and this one user when i click on his nick gives me warning message. way to get rid of all these issues ? :P thanks for help

- - - Updated - - -

I just asked one of my user to send me a pm on forum and when she tried she came up with this error.

"The following errors occurred with your submissionMY$T has chosen not to receive private messages or may not be allowed to receive private messages. Therefore you may not send your message to him/her."

While i just checked all of my pm settings and i haven't disable it anywhere and all the settings are just the same as before

[Amaury]

How can i check that ? I don't see anything else wrong on forum except that my pm quick reply stopped working and this one user when i click on his nick gives me warning message. way to get rid of all these issues ? :P thanks for help

- - - Updated - - -

I just asked one of my user to send me a pm on forum and when she tried she came up with this error.

"The following errors occurred with your submissionMY$T has chosen not to receive private messages or may not be allowed to receive private messages. Therefore you may not send your message to him/her."

While i just checked all of my pm settings and i haven't disable it anywhere and all the settings are just the same as before

That, unfortunately, I don't know.

Let's just wait for one of the official vBulletin support staff to respond to this thread.

[K!nG]

Thanks for helping & trying Amaury25 appreciate it man. I guess have no other choice :P

[Thunderbird]

It's possible that an exploit was found in that modification you have and the hacker compromised your forum through that exploit.

Modification files should normally say File not recognized as part of vBulletin.

It is possible for modifications to include a md5sums file that enables checking of their files through the Suspect File Versions (vBSEO does this). It appears that modification has done so as well.