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  • [Forum] Certain users getting blocked by not enough characters

    I have a custom usergroup with about 100 people in it. A large number of them are having issues posting, while others in the same usergroup are having no problem at all posting. I thought maybe it was a browser issue, but users have tried multiple browsers with no luck. We have just recently moved to vBulletin so I don't know if this would have to do with the migration or something else. Any help would be great! Thanks!

  • #2
    And what is the exact issue they are having when posting?

    Please don't PM or VM me for support - I only help out in the threads.
    vBulletin Manual & vBulletin 4.0 Code Documentation (API)
    Want help modifying your vbulletin forum? Head on over to vbulletin.org
    If I post CSS and you don't know where it goes, throw it into the additional.css template.

    W3Schools <- awesome site for html/css help

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    • #3
      Users are saying that they have written large portions of text but it's still saying that they need to at least post 10 characters.

      Comment


      • #4
        Try disabling your modifications/plugins and see if you still have this problem.
        Note: To temporarily disable the plugin system, edit includes/config.php and add this line right under <?php


        PHP Code:
        define('DISABLE_HOOKS'true); 

        Please don't PM or VM me for support - I only help out in the threads.
        vBulletin Manual & vBulletin 4.0 Code Documentation (API)
        Want help modifying your vbulletin forum? Head on over to vbulletin.org
        If I post CSS and you don't know where it goes, throw it into the additional.css template.

        W3Schools &lt;- awesome site for html/css help

        Comment


        • #5
          Originally posted by Lynne View Post
          Try disabling your modifications/plugins and see if you still have this problem.
          Note: To temporarily disable the plugin system, edit includes/config.php and add this line right under <?php


          PHP Code:
          define('DISABLE_HOOKS'true); 
          Tried this, still get the warning about minimum characters needed to post. Tried reducing it to 2 characters but it still asks for more characters even when you post more than that(again this is only a couple of users who seem to get this). It seems to be for posting in the forums, and sending PMs.

          Comment


          • #6
            Try disabling your modifications/plugins and see if you still have this problem.
            Note: To temporarily disable the plugin system, edit includes/config.php and add this line right under <?php


            PHP Code:
            define('DISABLE_HOOKS'true); 

            Please don't PM or VM me for support - I only help out in the threads.
            vBulletin Manual & vBulletin 4.0 Code Documentation (API)
            Want help modifying your vbulletin forum? Head on over to vbulletin.org
            If I post CSS and you don't know where it goes, throw it into the additional.css template.

            W3Schools &lt;- awesome site for html/css help

            Comment


            • #7
              As I said, I tried your suggestion about disabling all mods/plugins. It didn't make a difference and the users get the same error about the character requirement of at least 10 characters.

              Comment


              • #8
                Is there any chance that they are trying to post everything inside of the [quote][/quote] tags? That is one of the few BB codes that does not count towards the character count meaning that even if they quote 1000 character they'll still get the error message about it not being long enough.
                [URL="http://coolscifi.com"]Cool Sci-Fi[/URL="http://coolscifi.com"] | [URL="http://awalkerbit.me"]Walking Dead[/URL="awalkerbit.me"]

                Comment


                • #9
                  Sorry about that. Run Maintenance > Diagnostics > Suspect File Versions. Are any *default* vbulletin files listed as not containing expect contents or as missing? If so, reupload your default files and then verify you don't get any of those results.

                  Create a new style with no parent:
                  • Styles & Templates > Style Manager > Add New Style
                  • Parent Style: No Parent Style
                  • Title: Default vBulletin
                  • Allow User Selection: Yes
                  • Save


                  Then browse the site using that totally default vbulletin style - do you still have the same problem?

                  Please don't PM or VM me for support - I only help out in the threads.
                  vBulletin Manual & vBulletin 4.0 Code Documentation (API)
                  Want help modifying your vbulletin forum? Head on over to vbulletin.org
                  If I post CSS and you don't know where it goes, throw it into the additional.css template.

                  W3Schools &lt;- awesome site for html/css help

                  Comment


                  • #10
                    Originally posted by KW802 View Post
                    Is there any chance that they are trying to post everything inside of the tags? That is one of the few BB codes that does not count towards the character count meaning that even if they quote 1000 character they'll still get the error message about it not being long enough.
                    It happens with new posts as well. So I don't think so.

                    I will have to try the new style when one of the users is on.

                    Comment


                    • #11
                      So it seems if the users who can't post, change their theme to the default theme, they can post. But our custom style is the same as the default theme, with stylevar edits. So What would be stopping them from posting?

                      Comment


                      • #12
                        Something is different between your custom style and default style. Are you saying *none* of the templates are modified on your custom style?

                        Please don't PM or VM me for support - I only help out in the threads.
                        vBulletin Manual & vBulletin 4.0 Code Documentation (API)
                        Want help modifying your vbulletin forum? Head on over to vbulletin.org
                        If I post CSS and you don't know where it goes, throw it into the additional.css template.

                        W3Schools &lt;- awesome site for html/css help

                        Comment


                        • #13
                          Other than what plugins have added(which I've tried disabling) nothing else has been edited other than the stylevars. And again, what kind of edit would stop 2 out of 50 people from posting?

                          Comment


                          • #14
                            If you 'broke' the style (improper html) and those users are using a browser that isn't correcting it properly (or can't correct it), then that could cause issues.

                            Please don't PM or VM me for support - I only help out in the threads.
                            vBulletin Manual & vBulletin 4.0 Code Documentation (API)
                            Want help modifying your vbulletin forum? Head on over to vbulletin.org
                            If I post CSS and you don't know where it goes, throw it into the additional.css template.

                            W3Schools &lt;- awesome site for html/css help

                            Comment


                            • #15
                              Which would make sense, but I have users using 3 or 4 different browsers with the same issue.

                              Comment

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