Forum blocks user images not displayed

**Lynne** · Thu 10 Jul '14, 9:06am

Can we get a link to view the problem? What happens when you try to rebuild the custom avatar thumbnails? You said "not work" but that doesn't really tell us anything - do you get an error or what?

**DavidF** · Thu 10 Jul '14, 10:07am

Originally posted by Lynne

Can we get a link to view the problem? What happens when you try to rebuild the custom avatar thumbnails? You said "not work" but that doesn't really tell us anything - do you get an error or what?

Dunno why i have to post my site link when i make 2 screenshoot but if it solve the problem here is the link:
Site link:
animedream.net

For the not work part:
Not work= nothing happen, still bug.

**Lynne** · Fri 11 Jul '14, 9:23am

I am not seeing the problem forum block on your site.

So, when you run rebuild custom avatars, it does nothing? So it is broken? Or, do you see a list of the avatars it is rebuilding on the screen at all? And does it say the thumbnail was successfully built next to it or does it say there was a problem rebuilding it?

Are avatars stored in the database or the filesystem?

**DavidF** · Fri 11 Jul '14, 6:59pm

Originally posted by Lynne

I am not seeing the problem forum block on your site.

So, when you run rebuild custom avatars, it does nothing? So it is broken? Or, do you see a list of the avatars it is rebuilding on the screen at all? And does it say the thumbnail was successfully built next to it or does it say there was a problem rebuilding it?

Are avatars stored in the database or the filesystem?

I make a new screenshoot the avatar i have is uploaded by site standard form on user cp like other users. I dunno if the block use avatar picture or profile picture anyway i have the same image for all 2.
Are avatars stored in the database or the filesystem? I dunno.
So, when you run rebuild custom avatars, it does nothing? Yeah nothing change
So it is broken? Totally transparent like there is no avatar only if i set a custom image. (see screenshot)
If i have no set custom image in my user cp it display the standard one and not the transparent space
No problem during rebuilt it do normally.
Hope it helps

**Lynne** · Sat 12 Jul '14, 3:11pm

When you run the Rebuild Custom Avatars, I want to know if that function is broken, not whether your issue is fixed. It should run and list all the avatars one-by-one on the screen - is it doing that? And, it should say whether the avatar thumbnail was successfully created or whether is was not - what is it saying on the screen?

**DavidF** · Sat 12 Jul '14, 4:22pm

Originally posted by Lynne

When you run the Rebuild Custom Avatars, I want to know if that function is broken, not whether your issue is fixed. It should run and list all the avatars one-by-one on the screen - is it doing that? And, it should say whether the avatar thumbnail was successfully created or whether is was not - what is it saying on the screen?

No Lynne it show a list i make a screenshoot dunno if you can see it but it display
Process in progress : 1 (png)
Process in progress : 11 (png)
Process in progress : 13 (jpg)
Process in progress : 134 (png)
etc etc
And then the success bulletin message: Avatar preview rebuilt success

**Lynne** · Sun 13 Jul '14, 11:01am

Is this a custom forum block because I still don't see it on your site at all and forum blocks don't have options to only show to certain usergroups.

**DavidF** · Sun 13 Jul '14, 12:38pm

Originally posted by Lynne

Is this a custom forum block because I still don't see it on your site at all and forum blocks don't have options to only show to certain usergroups.

Is the activity stream block set as:
maximum element 6
last 24 hour
new elements
activity forum
And yes you are right it show only to registered members now i set off the add-on that cause this is CT restricted activity stream. Now you can see it

**Lynne** · Sun 13 Jul '14, 5:49pm

What version of PHP is on the server?

**DavidF** · Mon 14 Jul '14, 2:21am

Originally posted by Lynne

What version of PHP is on the server?

5.3.3

**Lynne** · Mon 14 Jul '14, 2:32pm

Hmmm, I'm starting to run out of ideas of what the issue could be.

What is set for AdminCP > Settings > Options > Image Settings > Image Processing Library? Can you try changing that setting to GD (if it is set to ImageMagick) or to None (if it is set to GD) and then Rebuild Custom Avatars and then Clear System Cache and see if that fixes it.

What happened just prior to this problem occurring? Did anyone touch the /includes/config.php file? Can you open it and verify it was not saved "with BOM".

**DavidF** · Tue 15 Jul '14, 2:38pm

Originally posted by Lynne

Hmmm, I'm starting to run out of ideas of what the issue could be.

What is set for AdminCP > Settings > Options > Image Settings > Image Processing Library? Can you try changing that setting to GD (if it is set to ImageMagick) or to None (if it is set to GD) and then Rebuild Custom Avatars and then Clear System Cache and see if that fixes it.

What happened just prior to this problem occurring? Did anyone touch the /includes/config.php file? Can you open it and verify it was not saved "with BOM".

Nothing special i simple decide to insert this block and then i see it not show the thumbs. Is there any template i can edit to remove thumbs from block?
I try to disable gd and try what you say but nothing.
I check here and it say i have no BOM http://validator.w3.org/i18n-checker...lidate-by-uri+
How can i fix this Lynne?
Thanks for you help

**Lynne** · Wed 16 Jul '14, 9:50am

You can always edit the template for the block. The template for an Activity Stream is block_activitystream.

However, that doesn't fix the issue of why thumbnail images of your avatars aren't getting created. When you run Maintenance > General Update Tools, there are two that pertain to Avatars. Are you running both of them? And can you check admincp > Avatars > User Picture Storage Type and see if your avatars are stored in the database or filesystem.

**DavidF** · Thu 17 Jul '14, 5:32am

Originally posted by Lynne

You can always edit the template for the block. The template for an Activity Stream is block_activitystream.

However, that doesn't fix the issue of why thumbnail images of your avatars aren't getting created. When you run Maintenance > General Update Tools, there are two that pertain to Avatars. Are you running both of them? And can you check admincp > Avatars > User Picture Storage Type and see if your avatars are stored in the database or filesystem.

Yes i run all the two upgrade every time custom avatars and avatars and clear cache, for the storage type it say:
pictures are stored correctly on the database
avatar file ---> ./customavatars
url avatar --> customavatars
profile image --> ./customprofilepics
url profile image --> customprofilepics
signature image --> ./signaturepics
url signature --> signaturepics

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Forum blocks user images not displayed

[Forum] Forum blocks user images not displayed

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