Users can't change timezone in UserCP

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  • Adek
    Member
    • Jul 2004
    • 47
    • 4.1.x

    [Forum] Users can't change timezone in UserCP

    Just like in the title. I've got problem with timezone.
    I've got GMT +2 on my forum. Everything is OK until users want to change their timezone.

    When they are trying to change they timezone for example to timezoneoffeset +1 in userCP
    this setting is set to 0 in databases.

    No matter what timezone I'm trying to change in userCP - I have always timezoneoffeset = 0

    Do you have an idea what should I have to check?

    Maybe this is vb 4.1.11 bug?
  • Lynne
    Former vBulletin Support
    • Oct 2004
    • 26255

    #2
    Changing the timezone works just fine on my default vb4.1.11 installation. Try disabling your modifications/plugins and see if you still have this problem.Note: To temporarily disable the plugin system, edit includes/config.php and add this line right under <?php


    PHP Code:
    define('DISABLE_HOOKS'true); 

    Please don't PM or VM me for support - I only help out in the threads.
    vBulletin Manual & vBulletin 4.0 Code Documentation (API)
    Want help modifying your vbulletin forum? Head on over to vbulletin.org
    If I post CSS and you don't know where it goes, throw it into the additional.css template.

    W3Schools &lt;- awesome site for html/css help

    Comment

    • horusbird
      New Member
      • Oct 2008
      • 6

      #3
      I have the same problem, I tried to disable all the programs plugin but the problem remains, though by AdminCP change the timezone of the user is placed in the selected user profile, but if the use rwants to change fromUserCP,i talways comes back to GMT = 0
      By selecting any userPC always sets timezonetimezone =0 ! :-(
      I use Vbulletin 4.2
      Regards

      Comment

      • Adek
        Member
        • Jul 2004
        • 47
        • 4.1.x

        #4
        Yes. I've got the same problem with 4.2.
        I've go one idea. I need to check it.

        Do you use suhosin with php? Maybe suhosin is blocking something. I'll check it in a few days.

        Comment

        • Lynne
          Former vBulletin Support
          • Oct 2004
          • 26255

          #5
          Check your error_logs (if you don't know where they are, ask your host) and see if anything is there when you try to change the timezone.

          Also, create a new style with no parent:
          • Styles & Templates > Style Manager > Add New Style
          • Parent Style: No Parent Style
          • Title: Default vBulletin
          • Allow User Selection: Yes
          • Save


          Then browse the site using that totally default vbulletin style and try to change the time zone - do you still have the same problem?

          Please don't PM or VM me for support - I only help out in the threads.
          vBulletin Manual & vBulletin 4.0 Code Documentation (API)
          Want help modifying your vbulletin forum? Head on over to vbulletin.org
          If I post CSS and you don't know where it goes, throw it into the additional.css template.

          W3Schools &lt;- awesome site for html/css help

          Comment

          • Adek
            Member
            • Jul 2004
            • 47
            • 4.1.x

            #6
            Problem still exists. I'm using the newest version.

            Here's list what I've checked:
            - I turned off XCache, Suhosin (didn't change anything)
            - I've created new Default style like you said. The same problem on default style.
            - I've checked suspicious files (files are OK)
            - I've cleared my all cookies. Login to vbulletin - the same.

            I've also check my logs. No errors in error_log. No suhosin warnings (even when it is turned on)

            Comment

            • Lynne
              Former vBulletin Support
              • Oct 2004
              • 26255

              #7
              Did you disable all your plugins also? And disable vbseo completely via their user control panel and by removing the .htaccess? How about switching to the default english language?

              Please don't PM or VM me for support - I only help out in the threads.
              vBulletin Manual & vBulletin 4.0 Code Documentation (API)
              Want help modifying your vbulletin forum? Head on over to vbulletin.org
              If I post CSS and you don't know where it goes, throw it into the additional.css template.

              W3Schools &lt;- awesome site for html/css help

              Comment

              • Adek
                Member
                • Jul 2004
                • 47
                • 4.1.x

                #8
                Yes. I don't have many plugins. Just two for images. I don't use VBSeo.

                I didn't try switching to English. I saw that correct "id" is send in POST.

                Comment

                • Lynne
                  Former vBulletin Support
                  • Oct 2004
                  • 26255

                  #9
                  How do you know the correct id is getting passed? And can you try this using the default english language please.

                  Please don't PM or VM me for support - I only help out in the threads.
                  vBulletin Manual & vBulletin 4.0 Code Documentation (API)
                  Want help modifying your vbulletin forum? Head on over to vbulletin.org
                  If I post CSS and you don't know where it goes, throw it into the additional.css template.

                  W3Schools &lt;- awesome site for html/css help

                  Comment

                  • Adek
                    Member
                    • Jul 2004
                    • 47
                    • 4.1.x

                    #10
                    I checked it using Chrome Developer tools and Firebug in Firefox. You can debug what values are sent.

                    English, default theme - the same error.

                    Comment

                    • Lynne
                      Former vBulletin Support
                      • Oct 2004
                      • 26255

                      #11
                      I would put in a ticket if you have ticket support.

                      Please don't PM or VM me for support - I only help out in the threads.
                      vBulletin Manual & vBulletin 4.0 Code Documentation (API)
                      Want help modifying your vbulletin forum? Head on over to vbulletin.org
                      If I post CSS and you don't know where it goes, throw it into the additional.css template.

                      W3Schools &lt;- awesome site for html/css help

                      Comment

                      • Domy
                        New Member
                        • Apr 2010
                        • 24
                        • 4.0.0

                        #12
                        I have the same problem.

                        Comment

                        • Adek
                          Member
                          • Jul 2004
                          • 47
                          • 4.1.x

                          #13
                          So you are probably on your own.
                          Support ticket, giving ftp to vbulletin stuff didn't help.

                          Comment

                          • Zachery
                            Former vBulletin Support
                            • Jul 2002
                            • 59097

                            #14
                            Problem is, as far as we can tell, the data is being sent. Its not being updated/saved. We're not sure why. AT this point its best to open a bug report on the subject. Though I'm not sure due to the limited number of people how soon it would be fixed.

                            Comment

                            • Domy
                              New Member
                              • Apr 2010
                              • 24
                              • 4.0.0

                              #15
                              What is new?

                              Comment

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