[Forum] "Message is too short" error

[wadurbin]

I'm on 4.1.10 and am getting a very frustrating error message that tells users that their message is too short. It eats their post and forces them to go back and enter it in again. This issue is so bad that I'm losing a lot of activity to my non-tech savvy regulars. I've upgraded a couple of times, each time hoping the issue will be fixed in the latest vBulletin release but it is still hanging around. There does not seem to be any rhyme or reason to when it strikes. When I click on the "Go Advanced" button I can get around it, but asking users to do this workaround is not very practical.

Any help would be appreciated.

[HolyKiller]

Did you tried disable plugin/hook system? Maybe some script conflict in QuickReply ...

[Anathama Sit]

AdminCP > Settings > Options > Message Posting and Editing Options

Scroll down to Minimum Characters per post - Enter number of characters.

If this number is set to a value greater than 0, users must enter at least that number of characters in each new post.

Note: setting this to 0 will not completely disable the minimum characters per post check. Users must always enter at least 1 character.

Maybe this will help.

AS

[wadurbin]

AdminCP > Settings > Options > Message Posting and Editing Options

Scroll down to Minimum Characters per post - Enter number of characters.

If this number is set to a value greater than 0, users must enter at least that number of characters in each new post.

Note: setting this to 0 will not completely disable the minimum characters per post check. Users must always enter at least 1 character.

Maybe this will help.

AS

I think you are misunderstanding - the users are entering plenty of characters. The error occurs and tells them that they have not entered enough. It makes no difference how many are actually entered. It's a bug.

[wadurbin]

I think you are misunderstanding - the users are entering plenty of characters. The error occurs and tells them that they have not entered enough. It makes no difference how many are actually entered. It's a bug.

Do technical staff at vBulletin ever respond to these issues or is this just user advice? I would think vBulletin would want to address this since it is a bug.