Facebook integration problem.

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  • croft
    Senior Member
    • Aug 2002
    • 310
    • 4.1.x

    [Forum] Facebook integration problem.

    Got this weird problem when i did a fresh install of vbulletin 4.
    I asked my host for answers since it looked like the database was in error.

    The below posts is from me and my host site5.com


    From time to time i recive this message when trying to go to my site. http://www.pdcm.net
    It doesnt happen all the time just some times. It seams the database losing connection or something.
    Im using google chrome.
    Have no idea what it means. This is translated from swedish to english using google translate
    No data has been received
    Could not load the website because the server did not send any data.
    Here are some suggestions:
    Read the website again later.
    Error 324 (net:: ERR_EMPTY_RESPONSE): Server closed connection without sending data.
    Hello Ulric
    I do apologize for the troubles you're experiencing. Because the Chrome Error Code 324 has a number of causes, could you provide us with a Chrome dump file?
    You can open this in a tab in Chrome: chrome://net-internals/
    An explanation of the way this works is available here: chrome://net-internals/help.html
    With the chrome://net-internals/ open, browse around your website, and when you have reproduced the error, please return to the chrome://net-internals/ tab, and click Dump to file.
    Following this, please reply to this ticket with that file attached, and in your reply, include the URL/Address of the page which generated the error.
    Please note the following information:
    The network log may contain personally identifying information like IP addresses, URLs, and cookies.
    You can edit the log to obscure information if you like, but sometimes it is relevant to the bug. If you choose do this, please make sure you can still load the log file.
    If you choose not to have cookies removed from the log, you must toggle the checkbox before clicking the button.
    Ideally you would have the tool running before you reproduce the bug. If that isn't possible (perhaps the bug happens unpredictably), then the next best thing is to load chrome://net-internals/ as soon as you can after the problem has occurred.
    Thanks,
    Michael Thomas
    Support Specialist, Site5.com
    This happends on any page at my site at random. www.pdcm.net
    Hello Ulric
    I am analyzing the log you sent us. Thank you for that.
    Just a few moments, I will follow up with you
    Thanks,
    Michael Thomas
    Support Specialist, Site5.com
    Hello Ulric
    Thank you very much for providing the Chrome log, and for your patience while we examined it.
    The errors seem to be relating to the way your website, pdcm.net has a bridge to Facebook, via a plugin in vBulletin. The plugin initiates a proxy connection to Facebooks servers, which seem to be mildly unresponsive during your time spent on the site. Sometimes it answers, sometimes it closes your connection.
    Would you be able to temporarily disable the Facebook bridge / plugin on your site and attempt further testing?
    In addition, if you have a firewall software on your computer, such as Norton or McAffee, or another, could you temporarily disable it while testing? Sometimes they can block what they believe is a "malicious" connection, and terminate your connectivity to the site.
    If you are able to disable the Facebook bridge, and are still receiving errors, could you attach another dump file?
    We greatly appreciate your patience & cooperation!
    Thanks,
    Michael Thomas
    Support Specialist, Site5.com
    I can not get the error when i disable the facebook bridge.
    As soon as i turn it on it happends again at random times.
    Hello Ulric
    The error is likely due to a breakdown in communication between Facebooks authentication process, and the plugin.
    I would recommend contacting Facebook developer support at https://developers.facebook.com/ or vBulletin support, as there are a few workarounds to this. In the past, Facebook has been able to assist customers with this, as vBulletin's Facebook plugin are fairly new, and on some configurations, it required some modifications.
    I hope this has been of help, if you have any further questions, please let us know.
    Thanks,
    Michael Thomas
    Support Specialist, Site5.com
    Pimp Daddy Croft Magazine
  • Lynne
    Former vBulletin Support
    • Oct 2004
    • 26255

    #2
    You are running vB4, so what facebook bridge plugin is it that you are talking about disabling? You should not have a product or plugin for facebook.

    Please don't PM or VM me for support - I only help out in the threads.
    vBulletin Manual & vBulletin 4.0 Code Documentation (API)
    Want help modifying your vbulletin forum? Head on over to vbulletin.org
    If I post CSS and you don't know where it goes, throw it into the additional.css template.

    W3Schools <- awesome site for html/css help

    Comment

    • croft
      Senior Member
      • Aug 2002
      • 310
      • 4.1.x

      #3
      I mean the builtin facebook thingy. If i turn it off its all fine.
      If its on i get the errors i was posting about.
      Pimp Daddy Croft Magazine

      Comment

      • Lynne
        Former vBulletin Support
        • Oct 2004
        • 26255

        #4
        Are you running a default style? And any modifications?

        Please don't PM or VM me for support - I only help out in the threads.
        vBulletin Manual & vBulletin 4.0 Code Documentation (API)
        Want help modifying your vbulletin forum? Head on over to vbulletin.org
        If I post CSS and you don't know where it goes, throw it into the additional.css template.

        W3Schools <- awesome site for html/css help

        Comment

        • croft
          Senior Member
          • Aug 2002
          • 310
          • 4.1.x

          #5
          When i had the problem it was a fresh install. I was logged in using the facebook thingy.
          Now it seams its gone tho.
          Pimp Daddy Croft Magazine

          Comment

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