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support@vbulletin.com not working?

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  • support@vbulletin.com not working?

    I tried sending an email several times but I keep getting an email:
    mx.google.com rejected your message to the following email addresses:
    support@vbulletin.com (support@vbulletin.com)
    mx.google.com gave this error:
    The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at http://support.google.com/mail/bin/a...py?answer=6596 d8si6648329qao.23 - gsmtp

    The email address you entered couldn't be found. Check the recipient's email address then try to resend the message. For more tips to resolve this issue see DSN code 5.1.1 in Exchange Online. If the problem continues contact your help desk.

  • #2
    Can you not see the notice at the top of the page "
    • Due to a change in the email servers, there will be a delay in emails to our regular email addresses. If you need a prompt reply use the Contact Us or Technical Support forms provided by our website.
      We are sorry for any inconvenience."

    Comment


    • #3
      Originally posted by donald1234 View Post
      Can you not see the notice at the top of the page "
      • Due to a change in the email servers, there will be a delay in emails to our regular email addresses. If you need a prompt reply use the Contact Us or Technical Support forms provided by our website.
        We are sorry for any inconvenience."

      My apologies....it was hiding in plain sight.

      Comment


      • #4
        We have people working on it now.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud customization and demonstration site.
        vBulletin 5 Documentation - Updated every Friday. Report issues here.
        vBulletin 5 API - Full / Mobile
        I am not currently available for vB Messenger Chats.

        Comment


        • #5
          Emails should be working now. The parent company switched Email Providers over the weekend and a few things relating to vBulletin slipped through the cracks. We've resolved most of them now that we have development and networking support available.
          Translations provided by Google.

          Wayne Luke
          The Rabid Badger - a vBulletin Cloud customization and demonstration site.
          vBulletin 5 Documentation - Updated every Friday. Report issues here.
          vBulletin 5 API - Full / Mobile
          I am not currently available for vB Messenger Chats.

          Comment

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