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When you choose French from the language quick chooser and post a message with special characters (like the accented e in touche), the post gets truncated right before the first such character.
Such characters work when English or German are chosen. In our forum they are set as UTF-8, while our French language is set as ISO-8859-1. (I'm worried that changing French to UTF-8 would cause previously-entered content to look garbled, but maybe it would actually fix more content than it breaks?)
I'm on 4.1.8, but this problem was reported before I upgraded from 4.1.5. Strangely, the problem doesn't happen in my Mac or Linux dev environments, only in beta and production environments (where I don't have privilege to instrument the code).
In all cases I notice that in the newreply POST, ajaxqrfailed=1 and firebug flashes an "ajax" POST but then removes it from the console. Not sure if that's related.
My dev environments are based on a fairly recent snapshot of our production DB, so I doubt it's an issue with plugins or even admincp settings. I almost suspect a problem with apache or PHP config, but not sure what the difference would be.
In the newreply POST, I sometimes see the accented e sent as %u00E9 and sometimes as %E9, but this doesn't seem to correlate with success and failure -- which instead correlates with which environment I'm using.
The problem doesn't seem to happen to all users -- unless our French users have gotten used to using the English UI (i.e. language quick chooser setting). You can see at http://community.kabam.com/forums/fo...hp?88-Francais that we get plenty of French content with special characters.
I'm hesitant to throw the big switch that changes the French mode from ISO-8859-1 to UTF-8, especially because in my pre-prod environments the problem doesn't happen.
Any clues about why this can work in one environment and consistently fail in another?
Such characters work when English or German are chosen. In our forum they are set as UTF-8, while our French language is set as ISO-8859-1. (I'm worried that changing French to UTF-8 would cause previously-entered content to look garbled, but maybe it would actually fix more content than it breaks?)
I'm on 4.1.8, but this problem was reported before I upgraded from 4.1.5. Strangely, the problem doesn't happen in my Mac or Linux dev environments, only in beta and production environments (where I don't have privilege to instrument the code).
In all cases I notice that in the newreply POST, ajaxqrfailed=1 and firebug flashes an "ajax" POST but then removes it from the console. Not sure if that's related.
My dev environments are based on a fairly recent snapshot of our production DB, so I doubt it's an issue with plugins or even admincp settings. I almost suspect a problem with apache or PHP config, but not sure what the difference would be.
In the newreply POST, I sometimes see the accented e sent as %u00E9 and sometimes as %E9, but this doesn't seem to correlate with success and failure -- which instead correlates with which environment I'm using.
The problem doesn't seem to happen to all users -- unless our French users have gotten used to using the English UI (i.e. language quick chooser setting). You can see at http://community.kabam.com/forums/fo...hp?88-Francais that we get plenty of French content with special characters.
I'm hesitant to throw the big switch that changes the French mode from ISO-8859-1 to UTF-8, especially because in my pre-prod environments the problem doesn't happen.
Any clues about why this can work in one environment and consistently fail in another?
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