New members denied member access; I'm baffled!

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  • islander
    New Member
    • Jul 2010
    • 29
    • 4.1.x

    New members denied member access; I'm baffled!

    Two new members have messaged me that they get an error msg when trying to post. Their avatar space IDs them as New Members. Yet they don't show up in the member directory. I have no idea what's snarled up or how to unravel it. Please help!
  • wda2015
    Senior Member
    • May 2001
    • 1135

    #2
    whats the error message?
    Simple Straight Forward EU cPanel vBulletin Web Hosting Provider.

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    • islander
      New Member
      • Jul 2010
      • 29
      • 4.1.x

      #3
      Here's one: Hi, I keep getting the "you do not have permission to access this page." when participating or replying on posts or when making new posts. This is despite joining since over a month ago. So far, I can only read posts.

      Comment

      • islander
        New Member
        • Jul 2010
        • 29
        • 4.1.x

        #4
        Knock knock, anybody home? What happened to the great support I used to get on this site?

        Comment

        • Zachery
          Former vBulletin Support
          • Jul 2002
          • 59097

          #5
          Do you allow guests to view profiles?
          Do you have it setup that admins get email notifications for new users?

          Comment

          • islander
            New Member
            • Jul 2010
            • 29
            • 4.1.x

            #6
            I'm using vB 4.1.0. I understand the software, and computers in general, on only the most basic level. I've searched the Admin page and can't find options for either of the terms you mention, so I guess the answer is, I don't know! Oh, and no, I do not get email notifications for new users.
            I'm not stupid, just uneducated... and vB is kind enough (and simple enough) to let me run a successful site anyway!

            Comment

            • islander
              New Member
              • Jul 2010
              • 29
              • 4.1.x

              #7
              So... it's been ten days since my OP and I still have no suggestions.

              Comment

              • islander
                New Member
                • Jul 2010
                • 29
                • 4.1.x

                #8
                Still waiting, growing older. Maybe someone will notify me if & when I get a reply? [email protected]

                Comment

                • snakes1100
                  Senior Member
                  • Aug 2001
                  • 1249

                  #9
                  Are your moderating users?

                  You should verify that user moderation is set to off.
                  Gentoo Geek

                  Comment

                  • Zachery
                    Former vBulletin Support
                    • Jul 2002
                    • 59097

                    #10
                    Originally posted by islander
                    Still waiting, growing older. Maybe someone will notify me if & when I get a reply? [email protected]
                    Are you really using 4.1.0? You need to upgrade to 4.2.2 as soon as possible.

                    Comment

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