I can't edit COPPA Users

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  • Derleth
    New Member
    • Nov 2011
    • 1
    • 4.1.x

    [Forum] I can't edit COPPA Users

    I use VBulletin 4.1.3. Lately started appearing posts of users "guest", but my setting not allow it.
    I searched those users by the username and their profile shows as totally blank. When I wanted to fill data with that user name and save, i got the following message "this user already exists, to edit their profile click here".
    I click on the link and appeared completely full profile with the checkbox COPPA select in "yes".
    I tried to just deselect the coppa checkbox, but that did not work. Because when I search again, the profile shows blank again shows and repeats than previously I described.
    How do I fix this?

    Thanks for advance.
  • Zachery
    Former vBulletin Support
    • Jul 2002
    • 59097

    #2
    Not much to go on, first suggestion would be to upgrade to 4.1.7. But you may want to ask if your webhost has mod_security or suhosin installed.

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