We've recently moved from A2 hosting to URLJet because we've had major troubles with the search function. The new host took care of a migration for us. Once the nameservers were changed, the url of our forum posts to the URLJet servers and content.
However, we cannot access the old server forum and need to run tests so we can identify if the problems have been fixed. I have the ip address to access the old forum but once I log into the admincp it redirects me to the new site!
The old host said vBulletin was doing a software redirect. I need to access the old content to show the new hosts our problems. We've forked out a lot of money for the move. I tried to log into the AdminCP to change the website url but doesn't work and nothing in the config.php either.
Any help? How can I go in and change the url so we can start running tests? It's imperative we get to the bottom of our problems. We opened a support ticket in the Vb members area and as per their advice we've decided to change hosts. Really need to fix this
The new hosts seems exceptionally helpful and can help us but we need to be able to show them the problems on the old forum and we need to know the money we've spent worked
However, we cannot access the old server forum and need to run tests so we can identify if the problems have been fixed. I have the ip address to access the old forum but once I log into the admincp it redirects me to the new site!
The old host said vBulletin was doing a software redirect. I need to access the old content to show the new hosts our problems. We've forked out a lot of money for the move. I tried to log into the AdminCP to change the website url but doesn't work and nothing in the config.php either.
Any help? How can I go in and change the url so we can start running tests? It's imperative we get to the bottom of our problems. We opened a support ticket in the Vb members area and as per their advice we've decided to change hosts. Really need to fix this
The new hosts seems exceptionally helpful and can help us but we need to be able to show them the problems on the old forum and we need to know the money we've spent worked
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