Hi, Im hoping for a bit of advice as I have a rather frustrating issue. For some unknown reason, my clear.gif file is deleted from my forum directory at random times and Im then required to reupload it which is frustrating when on occasion I have to do it twice a day.
Below are the actual steps I have performed over the months to try and fix the issue but am still out of luck.
- Installed VBulletin into a path not in root (\public_html\Forums)
- Installed VBulletin into root directory
- Spoken to my hosting provider to investigate - No luck
- Reinstalled VBulletin with a new DB (Issue occured within a matter of hours)
- Reinstalled VBulletin and linked to original DB
- Copied VBulletin Files and linked to new DB and then used MySQL to merged old and new DB
- changed the location of my clear.gif file and set the new path within VBulletin
- Changed file permissions on clear.gif to 644
- Setup a test site - Same issue occurs in a matter of hours
I know there could be a variety of reasons why this may be occurring and while I haven't ruled out my hosting services being at fault, Im wondering if someone could please shed some light on the issue or advise if they have seen this before? The weird thing is that my forum was being used for a while prior to this issue occuring.
Im using VBulletin 4.2 Patch 3 on a Crazy Domains Hosting account.
Any assistance or ideas on what to check would be greatly appreciated.
Below are the actual steps I have performed over the months to try and fix the issue but am still out of luck.
- Installed VBulletin into a path not in root (\public_html\Forums)
- Installed VBulletin into root directory
- Spoken to my hosting provider to investigate - No luck
- Reinstalled VBulletin with a new DB (Issue occured within a matter of hours)
- Reinstalled VBulletin and linked to original DB
- Copied VBulletin Files and linked to new DB and then used MySQL to merged old and new DB
- changed the location of my clear.gif file and set the new path within VBulletin
- Changed file permissions on clear.gif to 644
- Setup a test site - Same issue occurs in a matter of hours
I know there could be a variety of reasons why this may be occurring and while I haven't ruled out my hosting services being at fault, Im wondering if someone could please shed some light on the issue or advise if they have seen this before? The weird thing is that my forum was being used for a while prior to this issue occuring.
Im using VBulletin 4.2 Patch 3 on a Crazy Domains Hosting account.
Any assistance or ideas on what to check would be greatly appreciated.
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