CKEditor not loading toolbar buttons in 4.1.5 version

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  • uhking
    New Member
    • Dec 2010
    • 14
    • 4.0.x

    [Forum] CKEditor not loading toolbar buttons in 4.1.5 version

    hi, we are having lots of issues after upgrade to 4.1.5 and even thinking to rollback to previous version I wish we get our issues solved.

    for now, toolbar is not loading for chrome and for some users behavior toggles like toolbar loads in firefox and other browsers but most of time not.
    let me send u screenshots in both cases that happend on my pc. try to your side too. please

    click this link in chrome

    Click image for larger version

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    and try again this in firefox, I saw this

    Click image for larger version

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  • Andy
    Senior Member
    • Jan 2002
    • 5886
    • 4.1.x

    #2
    Originally posted by uhking
    hi, we are having lots of issues after upgrade to 4.1.5 and even thinking to rollback to previous version...
    How many posts would you loose? Which version is your backup?

    Comment

    • uhking
      New Member
      • Dec 2010
      • 14
      • 4.0.x

      #3
      Originally posted by Andy
      How many posts would you loose? Which version is your backup?
      I will rollback the changes in 4.1.5 to 4.1.3 .. I have about 2k posts ..

      Comment

      • Andy
        Senior Member
        • Jan 2002
        • 5886
        • 4.1.x

        #4
        Originally posted by uhking
        I will rollback the changes in 4.1.5 to 4.1.3 .. I have about 2k posts ..
        I strongly suggest rolling back. The new editor has been a huge failure.

        Comment

        • uhking
          New Member
          • Dec 2010
          • 14
          • 4.0.x

          #5
          Originally posted by Andy
          I strongly suggest rolling back. The new editor has been a huge failure.
          can't there be a next release anytime soon to fix the issue, everyone one this forum is reporting about CKEditor ****s

          Comment

          • Steve Machol
            Former Customer Support Manager
            • Jul 2000
            • 154488

            #6
            Actually virtually all the problems with the CKEditor are dues to style modifications or add-ons which are not compatible with the new editor.

            To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

            Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

            [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

            Next, disable all products (except vB Blog and vB CMS if you are running the Suite.)

            Admin CP -> Plugins & Products -> Manage Products -> Disable

            Then manually uncheck all plugins that are not for 'vBulletin Blog' and vBulletin CMS' here:

            Admin CP -> Plugins & Products -> Plugin Manager

            Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it.

            Do you have the same problem?
            Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
            Change CKEditor Colors to Match Style (for 4.1.4 and above)

            Steve Machol Photography


            Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


            Comment

            • Andy
              Senior Member
              • Jan 2002
              • 5886
              • 4.1.x

              #7
              Originally posted by uhking
              can't there be a next release anytime soon to fix the issue, everyone one this forum is reporting about CKEditor ****s
              I hope future versions of vbulletin will see the editor optimized so it loads faster.
              Last edited by Andy; Thu 25 Aug '11, 8:33pm.

              Comment

              • morelia
                New Member
                • Jan 2011
                • 22

                #8
                IE8 seemed to be the biggest issue here for me.

                IE9+ will load the editor, not very well though.

                Even after creating a new default style there is problems. All plugins were disabled.

                Edit: disabling all hooks in the config.php did the trick. Though I had already disabled all plugins?? Not to sure how that works.
                Last edited by morelia; Fri 26 Aug '11, 3:59pm.

                Comment

                • uhking
                  New Member
                  • Dec 2010
                  • 14
                  • 4.0.x

                  #9
                  Originally posted by morelia
                  IE8 seemed to be the biggest issue here for me.

                  IE9+ will load the editor, not very well though.

                  Even after creating a new default style there is problems. All plugins were disabled.

                  Edit: disabling all hooks in the config.php did the trick. Though I had already disabled all plugins?? Not to sure how that works.
                  you had same problems like me and is that working for you now ?

                  Comment

                  • Andy
                    Senior Member
                    • Jan 2002
                    • 5886
                    • 4.1.x

                    #10
                    Originally posted by morelia
                    Edit: disabling all hooks in the config.php did the trick. Though I had already disabled all plugins?? Not to sure how that works.
                    Apparently the only way to disable plugins is to do it through config.php. Not sure why it's even showing in in Admin CP if that doesn't work completely.

                    Comment

                    • SuhovDE
                      New Member
                      • Apr 2011
                      • 18

                      #11
                      Hi, I have the similar problem in IE for some users. They canot ipput any text to editor becouse it doesn't have neither input field nor toolbar.
                      Click image for larger version

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                      I also recived complains from Firefox users. They have editor and toolbar, but buttons in editor don't have images they have only text
                      Click image for larger version

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ID:	3683231

                      Comment

                      • Trevor Hannant
                        vBulletin Support
                        • Aug 2002
                        • 24358
                        • 5.7.X

                        #12
                        Make sure the sprite.png has been uploaded to the editor directory for the style you're using
                        Vote for:

                        - Admin Settable Paid Subscription Reminder Timeframe (vB6)
                        - Add Admin ability to auto-subscribe users to specific channel(s) (vB6)

                        Comment

                        • SuhovDE
                          New Member
                          • Apr 2011
                          • 18

                          #13
                          Originally posted by Trevor Hannant
                          Make sure the sprite.png has been uploaded to the editor directory for the style you're using
                          I have checked and I'm sure. Moreover some users don't have these problems, but some have.

                          Comment

                          • uhking
                            New Member
                            • Dec 2010
                            • 14
                            • 4.0.x

                            #14
                            السلام علیکم،
                            اردو میں جواب کی چیکنگ۔
                            Hi,
                            Testing urdu in reply.

                            Comment

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