Unable to Login to admin panel

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  • Steve Machol
    Former Customer Support Manager
    • Jul 2000
    • 154488

    #16
    Do you mean the 'Cookie Domain' setting? Is so, this is wrong.

    o fix this, upload the tools.php script in the 'do_not_upload' folder of the vB zip file to your Admin CP directory and run it from your browser. Use this to reset the cookie domain and path back to the defaults. And then leave your cookie domain and path at the default settings. There is no reason to change these. If you need to specify a unique cookie, use the cookie prefix setting in config.php instead.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment

    • TheNewOne
      Senior Member
      • Aug 2011
      • 1033
      • 4.2.5

      #17
      Originally posted by hhumas
      i put this line in the cookies

      .nvgamers.com/forum.php

      if you want my id/pass details i can pm you kindly fix it ...
      put it back to what is was to do this follow what steve said in post 16 also he does not allow pm's only way to give him the info is in a support ticket

      Comment

      • hhumas
        New Member
        • Aug 2010
        • 26
        • 4.0.x

        #18
        Hello

        thanks i have did it now its working ,,, but i am getting same error again ... see it and tell me how to fix that

        Comment

        • Steve Machol
          Former Customer Support Manager
          • Jul 2000
          • 154488

          #19
          To troubleshoot this, first download a fresh copy of the vBulletin ZIP file from the Members Area then reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

          Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

          [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

          If you cannot log into the Admin CP then you need to disable the plugin system, edit config.php and add this line right under <?php

          define('DISABLE_HOOKS', true);

          This will disable all hooks and allow you to log in properly with no hooks running.

          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
          Change CKEditor Colors to Match Style (for 4.1.4 and above)

          Steve Machol Photography


          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


          Comment

          • TheNewOne
            Senior Member
            • Aug 2011
            • 1033
            • 4.2.5

            #20
            Originally posted by hhumas
            Hello

            thanks i have did it now its working ,,, but i am getting same error again ... see it and tell me how to fix that

            check url settings in admincp

            Comment

            • hhumas
              New Member
              • Aug 2010
              • 26
              • 4.0.x

              #21
              Following files in ./includes/xml File not recognized as part of vBulletin

              bitfield_dbtech_vbshout.xml File not recognized as part of vBulletin
              bitfield_itrader.xml File not recognized as part of vBulletin
              bitfield_vbshout.xml File not recognized as part of vBulletin
              bitfield_vbshout_pro.xml File not recognized as part of vBulletin
              cpnav_dbtech_vbshout.xml File not recognized as part of vBulletin
              cpnav_glowhostspamomatic.xml File not recognized as part of vBulletin
              cpnav_itrader.xml File not recognized as part of vBulletin
              cpnav_post_thanks.xml File not recognized as part of vBulletin
              cpnav_vbshout.xml File not recognized as part of vBulletin
              cpnav_vbshout_pro.xml File not recognized as part of vBulletin
              hooks_dbtech_vbshout.xml File not recognized as part of vBulletin
              hooks_post_thanks.xml File not recognized as part of vBulletin
              hooks_vbshout.xml File not recognized as part of vBulletin
              hooks_vbshout_pro.xml File not recognized as part of vBulletin

              Comment

              • hhumas
                New Member
                • Aug 2010
                • 26
                • 4.0.x

                #22
                there are some other files in other directories .. but these are all files of "VB Shout" , "Itrader" and "thanks system"

                so i should remove all above mentioned files .. 14 files

                Comment

                • Zachery
                  Former vBulletin Support
                  • Jul 2002
                  • 59097

                  #23
                  You need to make sure you login from the correct domain.


                  not


                  Your site is set for the no www. So use that.

                  Comment

                  • TheNewOne
                    Senior Member
                    • Aug 2011
                    • 1033
                    • 4.2.5

                    #24
                    Originally posted by hhumas
                    Following files in ./includes/xml File not recognized as part of vBulletin
                    They are from custom plugins. Look at your plugins see if you have these programs installed if not then only remove the files for it

                    Comment

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