Installed Mobile theme, not able to open threads :(

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  • Thalada
    Senior Member
    • Dec 2009
    • 233
    • 4.2.X

    [Forum] Installed Mobile theme, not able to open threads :(

    I have installed the mobile theme, Forum sections loads properly. When i try to open a thread its not loading. It says loading... but never loads.

    When i open the same thread by right clicking on a new window, it loads fine. Some one help me
  • Lynne
    Former vBulletin Support
    • Oct 2004
    • 26255

    #2
    Try disabling your modifications/plugins and see if you still have this problem.
    Note: To temporarily disable the plugin system, edit includes/config.php and add this line right under <?php

    PHP Code:
    define('DISABLE_HOOKS'true); 

    Please don't PM or VM me for support - I only help out in the threads.
    vBulletin Manual & vBulletin 4.0 Code Documentation (API)
    Want help modifying your vbulletin forum? Head on over to vbulletin.org
    If I post CSS and you don't know where it goes, throw it into the additional.css template.

    W3Schools &lt;- awesome site for html/css help

    Comment

    • Thalada
      Senior Member
      • Dec 2009
      • 233
      • 4.2.X

      #3
      Done that already, no luck

      Comment

      • Steve Machol
        Former Customer Support Manager
        • Jul 2000
        • 154488

        #4
        What's the URL?
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment

        • Thalada
          Senior Member
          • Dec 2009
          • 233
          • 4.2.X

          #5
          Edited ffs
          Last edited by Thalada; Wed 17 Aug '11, 8:57am.

          Comment

          • Steve Machol
            Former Customer Support Manager
            • Jul 2000
            • 154488

            #6
            You are still running add-ons. You need to disable all add-ons, including vBSEO, to troubleshoot this.
            Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
            Change CKEditor Colors to Match Style (for 4.1.4 and above)

            Steve Machol Photography


            Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


            Comment

            • Thalada
              Senior Member
              • Dec 2009
              • 233
              • 4.2.X

              #7
              Originally posted by Steve Machol
              You are still running add-ons. You need to disable all add-ons, including vBSEO, to troubleshoot this.
              Now, its disabled!!

              Comment

              • Steve Machol
                Former Customer Support Manager
                • Jul 2000
                • 154488

                #8
                To troubleshoot this, first download a fresh copy of the vBulletin ZIP file from the Members Area then reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

                Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

                [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

                Next, disable all products (except vB Blog, vB CMS and Skimlinks if you have them.)

                Admin CP -> Plugins & Products -> Manage Products -> Disable

                Then manually uncheck all plugins that are not for 'vBulletin Blog' and vBulletin CMS' here:

                Admin CP -> Plugins & Products -> Plugin Manager

                You must do BOTH of those steps in order to disable all non vBulletin Modifications.

                Do you have the same problem?
                Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                Change CKEditor Colors to Match Style (for 4.1.4 and above)

                Steve Machol Photography


                Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                Comment

                • Thalada
                  Senior Member
                  • Dec 2009
                  • 233
                  • 4.2.X

                  #9
                  K, will try & let you know

                  Comment

                  • Thalada
                    Senior Member
                    • Dec 2009
                    • 233
                    • 4.2.X

                    #10
                    Done as per your recommendations, still there seems to be problem. Any ways i have enabled all the mods again./

                    Comment

                    • Zachery
                      Former vBulletin Support
                      • Jul 2002
                      • 59097

                      #11
                      Link to your site when your mods are disabled so we can test.

                      Comment

                      • Thalada
                        Senior Member
                        • Dec 2009
                        • 233
                        • 4.2.X

                        #12
                        [QUOTE=Zachery;2197496]Link to your site when your mods are disabled so we can test
                        Last edited by Thalada; Sun 10 Jun '12, 2:15am.

                        Comment

                        • Steve Machol
                          Former Customer Support Manager
                          • Jul 2000
                          • 154488

                          #13
                          You need to disable all mods for us to test this.
                          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                          Change CKEditor Colors to Match Style (for 4.1.4 and above)

                          Steve Machol Photography


                          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                          Comment

                          • Lynne
                            Former vBulletin Support
                            • Oct 2004
                            • 26255

                            #14
                            I tried the site with my browser and threads opened just fine. However, I tried on my ipod and when I try to select the mobile style, it goes back to the regular style.

                            I don't know what mods you have, but I can tell that vbseo is still enabled right now.

                            Please don't PM or VM me for support - I only help out in the threads.
                            vBulletin Manual & vBulletin 4.0 Code Documentation (API)
                            Want help modifying your vbulletin forum? Head on over to vbulletin.org
                            If I post CSS and you don't know where it goes, throw it into the additional.css template.

                            W3Schools &lt;- awesome site for html/css help

                            Comment

                            • princesspepper
                              Member
                              • Mar 2010
                              • 47
                              • 4.2.X

                              #15
                              A fix for this issue can be found here: #12

                              Comment

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