[Forum] ImageMagick Error, VB 4.1.5

[gox]

We are receiving the following error when uploading Avatar images, among others:

============================================
There was an error encountered with your upload:
Imageinfo Failed:
Magick: Empty input file C:\Windows\Temp\php190C.tmp @ error/jpeg.c/JPEGErrorHandler/297.
=================================================

This only started occurring since upgrading to VB 4.1.5.

Server: WIN 2008R2 w/ FastCGI
PHP: 5.3.6 VC9 NTS
Image: PNG
Size: 25k
ACP settings are all okay.
ImageMagick: See Attached.ImageMagick verified to work on server via command line.

[PHP_IMAGICK_NTS]
extension=php_imagick_nts.dll (VC9 NTS)

Please advise.

Gregory

[Steve Machol]

Looks like a bad installation of ImageMagick. It doesn't even include the version number.

[gox]

Okay ... we'll try and re-install again.

[gox]

Reinstalled per http://gary-greendale.blogspot.com/2...agick-for.html

ImageMagick verified to be correctly configured and operating on server. Same error.

Please advise.

Gregory

[gox]

Can we receive some support on this issue?

[Boofo]

Looks like a bad installation of ImageMagick. It doesn't even include the version number.

What is the 6.7.1 after the name?

[Steve Machol]

Please note that we do not provide support for ImageMagick. This is something you need to contact your host for.

What is the URL of your forums?

[gox]

We were able to fix the issue. For all other users on a WIN 2008 R2 IIS 7.5 box, the IUSR must be granted certain privledges.

C:\ImageMagick -> Read & execute, List folder contents and Read
C:\Windows\Temp -> Modify, Read & execute, List folder contents, Read and Write

VBulletin should put this in their documentation if they are going to continue to support ImageMagick in their application.

[Steve Machol]

We recommend GD or ImageMagick for resizing attachments, but we do not support them. We also do not support PHP or MySQL, although these are required to run vB.

[gox]

VB has to have code in place that takes advantage of these types of libraries and that code has to conform to the requirements of those API's. It would be hard to do that and not provide the proper level of support.