[Forum] Blank CKeditor for some users after upgrade to 4.1.5

[Fabikus]

Hello, i upgraded from vB 4.1.4 to 4.1.5. Now in some computers i can't see CKeditor (it's all white: no textarea, no buttons, none! It seems to load for one second but after that becomes "invisible"). Not anyone has the trouble (some users post without problem), some computers have, others not (in one of my computers works on IE8, in my notebook not, same configuration and same OS).

I already tried to disable all plugins, to revert all my templates, to upload again all clientscript folder but it still doesn't work also in default template.

Any ideas to fix that?

Here JS errors i receive on Internet Explorer 8:

Message: 'label' is null or not an object
Linea: 38
Carattere: 3
Codice: 0
URI: http://forum.mywebsite.it/clientscript/ckeditor/_source/plugins/font/plugin.js

Message: 'this.editor.textarea.$' is null or not an object
Linea: 681
Carattere: 4
Codice: 0
URI: http://forum.mywebsite.it/clientscript/vbulletin_textedit.js?v=415

[Lynne]

Can we get a link and a test username/password to see the problem?

[clutchthese]

I'm having this problem on 4.1.4 on a select couple of themes. the /images/editor/sprite.png is there... it's just not populating the fields.

[Steve Machol]

I'm having this problem on 4.1.4 on a select couple of themes. the /images/editor/sprite.png is there... it's just not populating the fields.

Please start your own thread with all the relevant details, including the link to your site. Thank you.

[SuhovDE]

Hello, i upgraded from vB 4.1.4 to 4.1.5. Now in some computers i can't see CKeditor (it's all white: no textarea, no buttons, none! It seems to load for one second but after that becomes "invisible"). Not anyone has the trouble (some users post without problem), some computers have, others not (in one of my computers works on IE8, in my notebook not, same configuration and same OS).

I already tried to disable all plugins, to revert all my templates, to upload again all clientscript folder but it still doesn't work also in default template.

Any ideas to fix that?

Some of my users also complain to the same problem in both 4.1.4 to 4.1.5 versions in IE 7. But I cannot reproduce. It looks like this.

[Steve Machol]

Try this setting:

Admin CP -> Settings -> Options -> Cookies and HTTP Header Options ->Disable IE8 Compatibility Mode

Change whatever this is set to to see if this fixes the problem.

[Jensen78]

Hi everybody,
same problem here...
But i have a workaround for me. Is not a good solution, but works!!!

I upload 4 files from last 4.1.4 patch in the install directory.
install\vbulletin-adminhelp.xml
install\vbulletin-language.xml
install\vbulletin-language-de-du-custom.xml
install\vbulletin-settings.xml

Then i make update again.
http://www.yourdomain.com/forum/inst...rade.php?final

I hope its help you, but we find a right solution. :-)

[preyslave]

Try this setting:

Admin CP -> Settings -> Options -> Cookies and HTTP Header Options ->Disable IE8 Compatibility Mode

Change whatever this is set to to see if this fixes the problem.

Hi Steve, I have the same issue. I tried changing this compatibility option but I still have the same problem!! The editor is not showed.

[preyslave]

Hi everybody,
same problem here...
But i have a workaround for me. Is not a good solution, but works!!!

I upload 4 files from last 4.1.4 patch in the install directory.
install\vbulletin-adminhelp.xml
install\vbulletin-language.xml
install\vbulletin-language-de-du-custom.xml
install\vbulletin-settings.xml

Then i make update again.
http://www.yourdomain.com/forum/inst...rade.php?final

I hope its help you, but we find a right solution. :-)

I will try this method! I hope this works for me too!

Thanks.-

[R&BJunkie]

I've the same problem described above! Any help?

[creative-friends]

Thats What Exactly I Am facing..........

Tried Alot Of Things But Still The Same Problem.

[Steve Machol]

Please start your own thread with all the relevant details. Thank you.

[creative-friends]

HEre is the thread

Which i have started

https://www.vbulletin.com/forum/showthread.php/385858-Quick-Reply-Blank