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My users cannot edit their profiles. Permissions allow it. Not sure why it's not working. Any tips would be greatly appreciated. Thank you.
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To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':
Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions
[Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]
Next, disable all products (except vB Blog, vB CMS and Skimlinks if you have them.)
Admin CP -> Plugins & Products -> Manage Products -> Disable
Then manually uncheck all plugins that are not for 'vBulletin Blog' and vBulletin CMS' here:
Admin CP -> Plugins & Products -> Plugin Manager
You must do BOTH of those steps in order to disable all non vBulletin Modifications.
Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it.
Do you have the same problem?Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
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Working on re-trying this with the .1.7 files in ascii thanks...Last edited by jtech77; Mon 31 Oct '11, 6:24pm.Comment
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Can someone help me. I did this and it still does not work: you do not have permission to access this page. This could be due to one of several reasons:- Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
- If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.
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