[Forum] Header login problem

[rx7foong]

I have just installed vB 4.1.4 Patch 1. I have a problem with the login in the header.

When I type in the user name and password in the header to login, I get directed to the login error page with the message "You have entered an invalid username or password. Please enter the correct details and try again."

However, when I key in the user name and password in the login error page's main login box, it works.

Would appreciate it if anyone could point out the problem. I tried searching through the forum but could not find a similar thread.

[Steve Machol]

Installed? Which version were you running before this and what did you do exactly?

[rx7foong]

This is the first version I'm using. It was installed by URLjet. Have not tinkered with any code as I'm new at this, I've just gone into the vB admincp to adjust preferences and such.

[Steve Machol]

Sorry, I don't see how you can have that issue with an unmodified vB. Did you make any changes at all?

[rx7foong]

Hi Steve,

I have not changed any of the code. The only thing I did other than the options was include a .png image of my logo into the file manager, and subsequently make the change in the vB options Title Image to point to my logo's image file.

When I compare the user experience when logging in here (www.vbulletin.com) with that of logging into my forum, I experience the following difference:
- in the www.vbulletin.com forum, when I click on the User Name and Password boxes, the 'User Name' and 'Password' gray letters in the box would disappear;
- in my own forum, when I click on the User Name and Password boxes, the 'User Name' and 'Password' gray letters in the box do not disappear.

Thanks for your quick responses.

[Steve Machol]

What's the URL?

[rx7foong]

The problem has been solved by URLJet doing a reinstallation. They had mentioned something about reinstalling in the root rather than in /forum

[rx7foong]

the thread can be closed, thanks.