404 error when trying to run install.php

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  • Tetsumonchi
    New Member
    • Aug 2007
    • 12
    • 5.5.x

    [Forum] 404 error when trying to run install.php

    Hi,

    I'm trying to install vBulletin for the first time. I've followed all the instructions (correctly I think) and am now trying to run install.php, but there's a problem.



    I have tried various different URLs but always get the 404.


    I've read guides and other threads relating to this problem and it's been pointed out that this error can occur if you edit config.php incorrectly. Here's what I did in the config file:

    $config['Database']['dbname'] = 'cjmmedia_vbtest';

    $config['Database']['technicalemail'] = '[email protected]';

    $config['MasterServer']['servername'] = 'siteground162.com';

    $config['MasterServer']['username'] = 'cjmmedia_colin';

    $config['MasterServer']['password'] = 'fakepass546';

    About an hour ago I also pointed my domain towards the server I'm using. I got this message:



    Could that have something to do with the 404?

    Please help! Thanks.
  • Zachery
    Former vBulletin Support
    • Jul 2002
    • 59097

    #2
    Are you sure you uploaded the files to the right place?


    If you uploaded your files to public_html then that is the "root" of your website. so www.domain.com

    In you case http://www.cjmmedia.com
    So if the install folder is public_html: http://www.cjmmedia.com/install
    If the install.php file is in install folder: http://www.cjmmedia.com/install/install.php

    Comment

    • Tetsumonchi
      New Member
      • Aug 2007
      • 12
      • 5.5.x

      #3
      Hi,

      All my files/folders were uploaded directly to public_html

      install.php is in the Install folder.

      Click image for larger version

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      If everything appears to be in the right place, what do you think the problem is?

      Comment

      • Zachery
        Former vBulletin Support
        • Jul 2002
        • 59097

        #4
        Did you try the link i provided?

        You used cjmmedia.com/public_html/install/install.php
        You should have used cjmmedia.com/install/install.php

        Comment

        • Tetsumonchi
          New Member
          • Aug 2007
          • 12
          • 5.5.x

          #5
          I tried your link but it's still not opening the file. I'm sure I'm missing something very obvious here.

          I'm not getting 404s anymore, though, just pages filled with adds.

          Comment

          • Zachery
            Former vBulletin Support
            • Jul 2002
            • 59097

            #6
            What is the specific error you get when you use mine?

            Comment

            • Tetsumonchi
              New Member
              • Aug 2007
              • 12
              • 5.5.x

              #7
              Originally posted by Zachery
              What is the specific error you get when you use mine?
              Rather than running the file I'm just taken to a page like this:

              Comment

              • Zachery
                Former vBulletin Support
                • Jul 2002
                • 59097

                #8
                I responded to your ticket.

                Comment

                • Tetsumonchi
                  New Member
                  • Aug 2007
                  • 12
                  • 5.5.x

                  #9
                  Zachery,

                  Thank you so much for your help - the forum is up and running.

                  Comment

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