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I had previously setup a subscription to my site, and had it set for automatic renewal after 12 months. I have since suspended use of this service, and removed the subscription, and paypal payment info all together from the Admin panel, however my members are still continually being charged 12months from their initial signup points. Is this an error on part of Vbulletin software, or Paypal? Thanks in Advance
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Pretty sure recurring subscriptions have to be manually killed in PayPal -
Your users will need to manually cancel those subscriptions in PayPal or you will need to do it for them from your PayPal account.Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
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