New messages forum icons not working properly

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  • lovecraft22
    Senior Member
    • Feb 2011
    • 147

    [Forum] New messages forum icons not working properly

    Hi all;
    I'm having this issue: when someone posts a message in a forum, that forum's icon chages color to warn the reader that that forum contains unread messages. The fact is that often that icon stays on the unread messages color even if every message has been read. Besides, when someone writes a message and then come back to the forum home, the icon stays as unread messages even if the last message belongs to the reader…

    I hope I made myself clear…

    Any help would be appreciated!
  • Trevor Hannant
    vBulletin Support
    • Aug 2002
    • 24358
    • 5.7.X

    #2
    What read marking system are you using:

    AdminCP > Settings > Options > General Settings > Thread/Forum Read Marking Type
    Vote for:

    - Admin Settable Paid Subscription Reminder Timeframe (vB6)
    - Add Admin ability to auto-subscribe users to specific channel(s) (vB6)

    Comment

    • lovecraft22
      Senior Member
      • Feb 2011
      • 147

      #3
      Inactivity/Cookies based

      Comment

      • lovecraft22
        Senior Member
        • Feb 2011
        • 147

        #4
        So…??

        Comment

        • Steve Machol
          Former Customer Support Manager
          • Jul 2000
          • 154488

          #5
          First, set this:

          Admin CP -> Settings -> Options -> General Settings -> Thread/Forum Read Marking Type -> Database (automatic forum marking)

          Then change this is if want, or you can leave it at the default:

          Admin CP -> Settings -> Options -> General Settings -> Database Read Marking Limit

          The first time you set this all posts will show up as unread because the database marking is new. Once you mark the forums as read everything will work fine.
          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
          Change CKEditor Colors to Match Style (for 4.1.4 and above)

          Steve Machol Photography


          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


          Comment

          • lovecraft22
            Senior Member
            • Feb 2011
            • 147

            #6
            So all of my user will se the forum as if everything was unread?

            Comment

            • Steve Machol
              Former Customer Support Manager
              • Jul 2000
              • 154488

              #7
              At first, yes.

              The first time you set this all posts will show up as unread because the database marking is new. Once you mark the forums as read everything will work fine.
              Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
              Change CKEditor Colors to Match Style (for 4.1.4 and above)

              Steve Machol Photography


              Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


              Comment

              • lovecraft22
                Senior Member
                • Feb 2011
                • 147

                #8
                Thank you!

                Comment

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