Users cannot post on my forum

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  • mondiuk
    Member
    • Mar 2009
    • 65

    [Forum] Users cannot post on my forum

    Hi got a mager problem.

    When users try to post on forum they get an error message, it said page canot bee forund. admis can post with no problem.

    Any one can help?
  • Steve Machol
    Former Customer Support Manager
    • Jul 2000
    • 154488

    #2
    To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

    Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

    [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

    Next, disable all products (except vB Blog and vB CMS if you are running the Suite.)

    Admin CP -> Plugins & Products -> Manage Products -> Disable

    Then manually uncheck all plugins that are not for 'vBulletin Blog' and vBulletin CMS' here:

    Admin CP -> Plugins & Products -> Plugin Manager

    You must do BOTH of those steps in order to disable all non vBulletin Modifications.

    Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it.

    Do you have the same problem?
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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    • mondiuk
      Member
      • Mar 2009
      • 65

      #3
      done all the steps still the same.

      sounds a bit strange, when typing a massage it works, when copy and past a text from ather sites it dosen't, and the error shows that the page canot be displayed, but when you refresh the page the post is there, thought the post canot be viewed as when you click in it it shows the same error message..

      Comment

      • Steve Machol
        Former Customer Support Manager
        • Jul 2000
        • 154488

        #4
        Do you have the same problem on these forums? Try the test forum for this.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment

        • mondiuk
          Member
          • Mar 2009
          • 65

          #5
          found the problem, it is the hosting provider they been messing up with the server and delited some of the files. i forund out on their forum as ather users having same problem with their sites from the hosting provider.

          thank's for your help. Steve

          Comment

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