Notification Error - Always show a notification even there's no visitor message

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  • BUDIMAN
    Member
    • Jun 2010
    • 55
    • 3.8.x

    [Forum] Notification Error - Always show a notification even there's no visitor message

    I need help here..

    Notification Error - Always show a notification even there's no visitor message

    I dont have any idea what is going on actually..

    please see the photo :



    Uploaded with ImageShack.us


    so, how to delete that notification ?
  • Steve Machol
    Former Customer Support Manager
    • Jul 2000
    • 154488

    #2
    Looks like a problem with a modification.

    To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

    Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

    [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

    Next, disable all products (except vB Blog and vB CMS if you are running the Suite.)

    Admin CP -> Plugins & Products -> Manage Products -> Disable

    Then manually uncheck all plugins that are not for 'vBulletin Blog' and vBulletin CMS' here:

    Admin CP -> Plugins & Products -> Plugin Manager

    You must do BOTH of those steps in order to disable all non vBulletin Modifications.

    Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it.

    Do you have the same problem?
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment

    • BUDIMAN
      Member
      • Jun 2010
      • 55
      • 3.8.x

      #3
      if i want to clean up all the notification via phpmyadmin, which table need to modify ?

      Comment

      • Steve Machol
        Former Customer Support Manager
        • Jul 2000
        • 154488

        #4
        Do not change anything in the database directly.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment

        • BUDIMAN
          Member
          • Jun 2010
          • 55
          • 3.8.x

          #5
          I've tried your solution..but no luck.. do you have any idea how to delete all visitor message in my forum ?

          Comment

          • BUDIMAN
            Member
            • Jun 2010
            • 55
            • 3.8.x

            #6
            another bugs found..

            not only visitor message, but PM also



            i have double check, there is no message in Inbox & Sent item..
            Last edited by BUDIMAN; Mon 22 Nov '10, 10:48am.

            Comment

            • BUDIMAN
              Member
              • Jun 2010
              • 55
              • 3.8.x

              #7
              do you know how to completely remove :

              - Any notification (PM & Visitor Message)
              - and this http://img207.imageshack.us/img207/1971/51180933.png <---because there is no message even a PM, so it should be fixed too

              Comment

              • Steve Machol
                Former Customer Support Manager
                • Jul 2000
                • 154488

                #8
                That screen pic clearly shows modifications. Also I have no idea what Private Messages has to do with the original question. Please explain.

                Also please note that the nunber of Private Messages includes the one sent by the user which are in the 'Sent' folder.
                Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                Change CKEditor Colors to Match Style (for 4.1.4 and above)

                Steve Machol Photography


                Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                Comment

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