Unable to save avatar or profile images

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  • Lifeinitaly
    Member
    • Apr 2007
    • 59
    • 3.6.x

    [Forum] Unable to save avatar or profile images

    After we upgraded to vb4 we are unable to save avatar or profile images. THe rest of the images seem to upload fine. When I try to upload my new avatar I get the error message "Unable to save image"
  • MagicDeckVortex
    Member
    • Jun 2007
    • 81
    • 3.8.x

    #2
    I have the same problem and am running 4.0.5. Please help. My users are complaining heavily on this issue. Thank you.
    Owner and webmaster of www.magicdeckvortex.com

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    • Lynne
      Former vBulletin Support
      • Oct 2004
      • 26255

      #3
      Run Maintenance > Diagnostics > Upload. What are the results?

      What do you have set for vboptions > server settings > safe mode enabled and safe mode temp dir

      Please don't PM or VM me for support - I only help out in the threads.
      vBulletin Manual & vBulletin 4.0 Code Documentation (API)
      Want help modifying your vbulletin forum? Head on over to vbulletin.org
      If I post CSS and you don't know where it goes, throw it into the additional.css template.

      W3Schools <- awesome site for html/css help

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      • Tekmiester
        New Member
        • Apr 2008
        • 18

        #4
        I am having the same issue. Here are the results from that file:

        Pertinent PHP Settings
        file_uploads: On
        open_basedir: None
        safe_mode: Off
        upload_tmp_dir: None
        upload_max_filesize: 2.00 MB

        Comment

        • Steve Machol
          Former Customer Support Manager
          • Jul 2000
          • 154488

          #5
          Please start your own thread with all the relevant details. Thank you.
          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
          Change CKEditor Colors to Match Style (for 4.1.4 and above)

          Steve Machol Photography


          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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