[Forum] 500 Internal Server Error

[bennzy]

Just installed vb4 and this error comes up straight away

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.15 (Unix) mod_ssl/2.2.15 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at www.cruiseinc.com.au Port 80

Anything in /forum/ comes up with this server error, also have tried changing the persmission and still no good waiting for a reply back from the webhost company but they say on there site vb will work Any ideas on how to fix this would be great

[Ramsesx]

Maybe you could try to delete your .htaccess file, check your config.php again, upload all files again. There's no out of the box solution.

[Jacob_ITAPros]

check your config.php again

This.

[Zachery]

You should be able to get them to provide you with the error that the Server is generating. If we can get that we can figure out whats wrong and move forward.

[Andreas]

Without the exact error message (from Apache error log) it's a bit difficult to diagnose the problem,.

However, as you stated that it only happens in /forum it sounds a bit like a mod_rewrite issue (redirection loop maybe)

Dou you have rewrite rules in your .htaccess?

[bennzy]

This is the error i have found

[Mon May 03 18:14:39 2010] [error] [client 122.107.247.0] File does not exist: /home/cru32108/public_html/500.shtml
[Mon May 03 18:14:39 2010] [error] [client 122.107.247.0] SoftException in Application.cpp:601: Directory "/home/cru32108/public_html" is writeable by group
[Mon May 03 18:01:09 2010] [error] [client 122.107.247.0] File does not exist: /home/cru32108/public_html/500.shtml
[Mon May 03 18:01:09 2010] [error] [client 122.107.247.0] SoftException in Application.cpp:601: Directory "/home/cru32108/public_html" is writeable by group
[Mon May 03 17:44:55 2010] [error] [client 121.219.48.237] File does not exist: /home/cru32108/public_html/404.shtml
[Mon May 03 17:44:55 2010] [error] [client 121.219.48.237] File does not exist: /home/cru32108/public_html/favicon.ico
[Mon May 03 17:37:44 2010] [error] [client 58.160.123.29] File does not exist: /home/cru32108/public_html/404.shtml
[Mon May 03 17:37:44 2010] [error] [client 58.160.123.29] File does not exist: /home/cru32108/public_html/favicon.ico
[Mon May 03 17:37:43 2010] [error] [client 58.160.123.29] File does not exist: /home/cru32108/public_html/404.shtml
[Mon May 03 17:37:43 2010] [error] [client 58.160.123.29] File does not exist: /home/cru32108/public_html/favicon.ico
[Mon May 03 17:26:18 2010] [error] [client 124.182.48.36] File does not exist: /home/cru32108/public_html/404.shtml
[Mon May 03 17:26:18 2010] [error] [client 124.182.48.36] File does not exist: /home/cru32108/public_html/favicon.ico
[Mon May 03 16:59:35 2010] [error] [client 124.188.34.242] File does not exist: /home/cru32108/public_html/404.shtml
[Mon May 03 16:59:35 2010] [error] [client 124.188.34.242] File does not exist: /home/cru32108/public_html/favicon.ico

[Zachery]

Looks like you have the wrong permissions on public_html.

[bennzy]

persmissions for that is set to 775 which public doesnt allow a write but group and owner do so im thinking its a permission issue but i cant change it wont let me which sucks so i got to get the owner of the account to get it changed if its the problem and if they allow you to set it to 777