Support Question

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  • RMS-Chef
    Member
    • Aug 2003
    • 75
    • 3.8.x

    [Forum] Support Question

    I did my standard $40 renewal in mid October '09. I am currently sticking with v3 and will wait until October or so and see how v4 progresses before making a decision. If I end up going with v4 I will probably just buy a new license so that I can still use my v3 elsewhere.

    I fully understand the new license structure but my question is about current ticket support. I am having a problem with a closed off test install of vB4. My thread in v4 Installs/Upgrades forum has gone ignored for a couple of days. Do I have full ticket support until Oct '10 since my current license is active until then?

    Thank you.
  • Zachery
    Former vBulletin Support
    • Jul 2002
    • 59097

    #2
    You still have access to ticket support under your old license.

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