Problem upgrading from vBulletin 4.2.3

[Sean James]

I am upgrading my vBulletin 4 forum, but I keep getting 500 internal server errors, when i view the log I am seeing this:

[10-Jul-2017 14:02:24 UTC] PHP Warning: require_once(/home/xxxxxx/public_html/includes/init.php): failed to open stream: No such file or directory in /home/xxxxxx/public_html/archive/global.php on line 20
[10-Jul-2017 14:02:24 UTC] PHP Fatal error: require_once(): Failed opening required '/home/xxxxxx/public_html/includes/init.php' (include_path='.:/opt/cpanel/ea-php56/root/usr/share/pear') in /home/xxxxxx/public_html/archive/global.php on line 20
[10-Jul-2017 14:04:54 UTC] PHP Warning: require_once(/home/xxxxxx/public_html/includes/init.php): failed to open stream: No such file or directory in /home/xxxxxx/public_html/archive/global.php on line 20
[10-Jul-2017 14:04:54 UTC] PHP Fatal error: require_once(): Failed opening required '/home/xxxxxx/public_html/includes/init.php' (include_path='.:/opt/cpanel/ea-php56/root/usr/share/pear') in /home/xxxxxx/public_html/archive/global.php on line 20
[10-Jul-2017 19:29:06 UTC] PHP Warning: require_once(/home/xxxxxx/public_html/includes/init.php): failed to open stream: No such file or directory in /home/xxxxxx/public_html/archive/global.php on line 20
[10-Jul-2017 19:29:06 UTC] PHP Fatal error: require_once(): Failed opening required '/home/xxxxxx/public_html/includes/init.php' (include_path='.:/opt/cpanel/ea-php56/root/usr/share/pear') in /home/xxxxxx/public_html/archive/global.php on line 20
[11-Jul-2017 01:45:16 UTC] PHP Warning: require_once(/home/xxxxxx/public_html/includes/init.php): failed to open stream: No such file or directory in /home/xxxxxx/public_html/archive/global.php on line 20
[11-Jul-2017 01:45:16 UTC] PHP Fatal error: require_once(): Failed opening required '/home/xxxxxx/public_html/includes/init.php' (include_path='.:/opt/cpanel/ea-php71/root/usr/share/pear') in /home/xxxxxx/public_html/archive/global.php on line 20

Any help would be appreciated

[Paul M]

Its unable to find init.php, make sure you uploaded all the files correctly.

[Sean James]

Hey Paul, thanks for your response.

I checked forum/includes/init.php and forum/archive/global.php and they both exist, could this be a problem with open_basedir restrictions?

[Sean James]

Just disabled open_basedir and I am still getting this internal server error.

[Paul M]

I'm afraid its a server issue, there really isnt anything I can tell you.

Its saying it cannot find the file, or cannot open the file - did you actually re-upload it ? (even if if seems it might be there already).

[Sean James]

Thanks Paul, agreed definately a server issue. Waiting for a response from my friends host now.
i uploaded the files twice from 2 different packages , 4.2.4 and 4.2.5 with the same problem. The forum, admincp pages all work perfectly just can't run the upgrade page without the server error message.

Thanks again

[vBTube]

Did you check directory / file read/write/execution Permissions?
Same happened to me when uploaded files with winscp root user and not ftp user.