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Can't login after installing patch

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  • tpearl5
    started a topic [Forum] Can't login after installing patch

    Can't login after installing patch

    I'm just getting a white screen when logging after the latest 4.2.2 patch: http://www.vbulletin.com/forum/forum...x-of-vbulletin

    php is 5.2.17

  • Mark.B
    replied
    Probably worth raising a ticket as we'll need to have a look at this;

    http://www.vbulletin.com/go/techsupport

    We'll need:

    Site URL
    FTP access
    AdminCP credentials with full permissions

    Please put the credentials in the "sensitive data" field of the ticket.

    Leave a comment:


  • tpearl5
    replied
    Originally posted by Lynne View Post
    You only get a white screen after logging in? Try disabling your modifications/plugins and see if you still have this problem.
    Note: To temporarily disable the plugin system, edit includes/config.php and add this line right under <?php

    PHP Code:
    define('DISABLE_HOOKS'true); 
    yep, I tried that. Still getting a white screen.

    Leave a comment:


  • Lynne
    replied
    You only get a white screen after logging in? Try disabling your modifications/plugins and see if you still have this problem.
    Note: To temporarily disable the plugin system, edit includes/config.php and add this line right under <?php

    PHP Code:
    define('DISABLE_HOOKS'true); 

    Leave a comment:


  • tpearl5
    replied
    It's 4.2.2

    Leave a comment:


  • Mark.B
    replied
    What version of vB4 are you running?

    The downloadable patch is only for 4.2.2.

    Any earlier version and you 'll need to restore your original files and then patch manually: vBulletin 4.X Manual Patching Instructions

    Leave a comment:

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