Really need install help

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  • Breakthecycle2
    New Member
    • Sep 2011
    • 20
    #1

    [Suite] Really need install help

    Long story short, I needed to re install VBulletin. I uploaded everything to FTP, but when I point my browser at the install, I get this:

    Not Found

    The requested URL /forums/install/install.php was not found on this server.
    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    Apache/2.2.21 (Unix) mod_ssl/2.2.21 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at www.droid-tech.net Port 80

    I am not sure what I did wrong. I have tried numerous times and get it to work.
    Tags: None
    • Lynne
      Former vBulletin Support
      • Oct 2004
      • 26255
      #2
      And if you go to your site directory, and then the forums directory, then the install directory, do you see the install.php file?
      Please don't PM or VM me for support - I only help out in the threads.
      vBulletin Manual & vBulletin 4.0 Code Documentation (API)
      Want help modifying your vbulletin forum? Head on over to vbulletin.org
      If I post CSS and you don't know where it goes, throw it into the additional.css template.
      W3Schools <- awesome site for html/css help

        Comment

        • Breakthecycle2
          New Member
          • Sep 2011
          • 20
          #3
          Yes, please see the attached
          Attached Files

            Comment

            • HMBeaty
              Senior Member
              • Mar 2005
              • 1105
              • 4.2.5
              #4
              You don't have your site installed on a "forum" directory. It's currently in the root. So you should be going to yoursite.com/install/install.php
              "Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time!"
              "It's important to only think about what you desire, not what you fear to achieve your ultimate goal!!"
              "When doors close, tear down the walls. Never give up!"

                Comment

                • Breakthecycle2
                  New Member
                  • Sep 2011
                  • 20
                  #5
                  I tried it that way and it still doesn't work. I tried the following and it doesn't work either. (attached)
                  Attached Files

                    Comment

                    • HMBeaty
                      Senior Member
                      • Mar 2005
                      • 1105
                      • 4.2.5
                      #6
                      Oh, I didn't even notice what you did in the first picture. Make sure you have your files folders inside the public_html/ directory

                      Should look like the 2nd pic. e.g:

                      public_html/
                      => admincp/
                      => archive
                      => etc

                      then go to yoursite.com/install/install.php. do you get the same error?
                      "Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time!"
                      "It's important to only think about what you desire, not what you fear to achieve your ultimate goal!!"
                      "When doors close, tear down the walls. Never give up!"

                        Comment

                        • HMBeaty
                          Senior Member
                          • Mar 2005
                          • 1105
                          • 4.2.5
                          #7
                          If you're still getting an error, feel free to send me an IM (Yahoo, AIM, MSN)
                          "Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time!"
                          "It's important to only think about what you desire, not what you fear to achieve your ultimate goal!!"
                          "When doors close, tear down the walls. Never give up!"

                            Comment

                            • Breakthecycle2
                              New Member
                              • Sep 2011
                              • 20
                              #8
                              I tried getting you on AIM. Could you maybe tell me how the folders should (name wise and location) look as if I was starting from scratch?

                                Comment

                                • HMBeaty
                                  Senior Member
                                  • Mar 2005
                                  • 1105
                                  • 4.2.5
                                  #9
                                  Same as I said above, you should have uploaded everything from the "upload" folder, so that they are inside the /public_html/ directory
                                  "Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time!"
                                  "It's important to only think about what you desire, not what you fear to achieve your ultimate goal!!"
                                  "When doors close, tear down the walls. Never give up!"

                                    Comment

                                    • Dustin L.
                                      Senior Member
                                      • Mar 2011
                                      • 639
                                      • 4.2.X
                                      #10
                                      Point your browser to /install/install.php

                                      NOT

                                      /forums/install/install.php
                                      http://quikmsg.net/strtoupper/ - Convert lowercase text and code to all uppercase!
                                      http://quikmsg.net/strtolower/ - Convert uppercase text and code to all lowercase!

                                        Comment

                                        • Wayne Luke
                                          vBulletin Technical Support Lead
                                          • Aug 2000
                                          • 74167
                                          #11
                                          I am guessing this is resolved. When I go to the site in your Customer Account, I see that vBulletin is installed, customized and up and running.
                                          Translations provided by Google.

                                          Wayne Luke
                                          The Rabid Badger - a vBulletin Cloud demonstration site.
                                          vBulletin 5 API

                                            Comment

                                            • Nacho Vidal
                                              New Member
                                              • Feb 2011
                                              • 7
                                              • 4.1.x
                                              #12
                                              Was going to answer the same, but saw that it was resolved. Please ignore!

                                                Comment

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