Problem with upgrade

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  • bfdzio
    Member
    • Oct 2007
    • 47
    • 3.6.x

    [Suite] Problem with upgrade

    delete this thread, reposted in the correct forum. sorry!

    Coming from 4.0.5 to 4.1.1 and I get this when I start my upgrade:
    Unexpected Text:<br />
    <b>Fatal error</b>: Call to undefined method vB_AJAX_XML_Builder:rint_xml_header() in <b>/home/*mysite*/public_html/forum/install/includes/class_upgrade_ajax.php</b> on line <b>371</b><br />

    Anything?
    Last edited by bfdzio; Tue 8 Feb '11, 7:39am.
  • bfdzio
    Member
    • Oct 2007
    • 47
    • 3.6.x

    #2
    BTW, hooks/plugs are disabled. All files are uploaded, just turned board back on becuase I haven't received a response on here yet.

    Also, at the top of my admincp where it usually tells you the vb version I have this now:
    Fatal error: Call to undefined method vB_Friendly_Url_Error::get_url() in /home/*mysite*/public_html/forum/includes/functions.php on line 6920

    I am assuming this is because of the different file versions until I can run the upgrade? I don't use friendly URL's so thats my only guess.

    Comment

    • Steve Machol
      Former Customer Support Manager
      • Jul 2000
      • 154488

      #3
      You are either missing files or still have plugins enabled.

      To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

      Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

      [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

      Next, disable all products (except vB Blog and vB CMS if you are running the Suite.)

      Admin CP -> Plugins & Products -> Manage Products -> Disable

      Then manually uncheck all plugins that are not for 'vBulletin Blog' and vBulletin CMS' here:

      Admin CP -> Plugins & Products -> Plugin Manager

      You must do BOTH of those steps in order to disable all non vBulletin Modifications.

      Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it.

      Do you have the same problem?
      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
      Change CKEditor Colors to Match Style (for 4.1.4 and above)

      Steve Machol Photography


      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


      Comment

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