[Forum] 4.1 fails to show update in Admin Panel still says 4.0 PL2

[Jefferis]

I followed all the upgrade instructions (except I did not overwrite our existing config file), and did the upgrade. Everything checked out okay, except for 2 things. 1. the admincp still says we are 4.08 pl2, and it botched up our default Template BADLY. We were using Future from bluepearl skins and all the forum areas and tabs showed the default vB blue. I am assuming this problem is related to one I reported earlier and was a bug fix. IF you set one of your custom templates to Default, when you upgrade, your custom plate is MERGED with VB default designs. I think that is what is happening.

I ended up having to restore the forum from a back up and we are back to 4.08 pl2. I don't want to attempt this again unless I have some clarity on what might be going wrong and what might be a fix.

[Steve Machol]

That happens with you have not uploaded all the vB files, particularly the XML files. You need to reupload all the 4.1 files, rerun upgrade.php and make sure that version 4.1.0 is showing in this upper right hand corner of the page.

[Jefferis]

That happens with you have not uploaded all the vB files, particularly the XML files. You need to reupload all the 4.1 files, rerun upgrade.php and make sure that version 4.1.0 is showing in this upper right hand corner of the page.

Are you saying that this caused the failure of the custom templates as well? Do I need to set the vB template to our default template before attempting the upgrade?
Also, do you choose overwrite for all files, or merge which will only upload the latest files? I am not sure which files I need to keep besides the custom image template folders inside the images folder.
And finally, is there any reason I need to upload the new config.php file? Obviously I don't want to overwrite our permissions in the existing one...
Thanks for the clarifications.

[Steve Machol]

I am saying that if the Admin CP shows version 4.0, then you did not upload all the 4.1 files prior to upgrading. Sorry if that was not clear.

You can use your existing config.php file.

[Lynne]

Also, I would strongly suggest testing an upgrade on a test site first. This allows you to go through and upgrade all the templates that require revert so you can fix your styles and then you can export it from the test site and import it to your live site after the upgrade.

[mecom]

I seem to be experiencing the same problem. When I view the main forum page, it shows "Powered by vBulletin™ Version 4.1.0"

However in the admin control panel it says "Admin Control Panel (vBulletin 4.0.8 Patch Level 2)".

I tried re-uploading the files two times. First using the .zip and a second time using the .tar.gz from the member's area. I successfully ran upgrade.php both times.

[Steve Machol]

When you run upgrade.php, which version does it show int he upper right-hand corner?

[Lynne]

You need to refresh the whole admincp/index.php page in order to see the change in the upper frame.

[mecom]

When you run upgrade.php, which version does it show int he upper right-hand corner?

• vbulletin-style.xml: 4.1.0
• vbulletin-settings.xml: 4.1.0
• vbulletin-language.xml: 4.1.0
• vbulletin-adminhelp.xml: 4.1.0

The login page to the admin control panel also shows "vBulletin 4.1.0 Admin Control Panel"

You need to refresh the whole admincp/index.php page in order to see the change in the upper frame.

I even tried clearing cache and using a completely different browser, same result.

[Steve Machol]

Fill out a support ticket at:

http://members.vbulletin.com/membersupport_contactform.php

Please include a complete description of the problem and be sure to include the login info to your Admin CP, phpMyAdmin and FTP in the 'Sensitive Data' field.

[Jefferis]

I notice that although I have set INSTANT EMAIL NOTIFICATION for my threads, I 'm receiving no notifications!

[Steve Machol]

vB uses the server for it's email. Assuming you have not disabled emails in the Admin CP or in config.php, then if there are problems the issue is either with the server itself or on the receiving end.

Please see this page for help troubleshooting email problems:

http://www.vbulletin.com/docs/html/troubleshoot_email

[Jefferis]

vB uses the server for it's email. Assuming you have not disabled emails in the Admin CP or in config.php, then if there are problems the issue is either with the server itself or on the receiving end.

Please see this page for help troubleshooting email problems:

http://www.vbulletin.com/docs/html/troubleshoot_email

I meant I was not getting emails from subscribed threads HERE. This afternoon I received my first one. I've had to manually log on to check for replies up to now.

[Steve Machol]

Same issue. The emails are sent. Please note that you only get one email on a thread until you login again and view it.

[Jefferis]

Also, I would strongly suggest testing an upgrade on a test site first. This allows you to go through and upgrade all the templates that require revert so you can fix your styles and then you can export it from the test site and import it to your live site after the upgrade.

If you only have one license, how would you suggest setting up a test site? can you just duplicate the folder and all its contents, just changing the name of the directory???