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  • [Suite] [Suite OR Forum] How 2 Guide - Backups, Upgrades, and Recovery!

    vBulletin 4.0 - Backups, Upgrades, and Recovery! Updated 1.15.2010
    _____________________________________

    I wanted to post this here as well i.e. the Installations and Upgrades section as some may not simply visit the Beta forum any longer to be honest . This is a revised Tutorial from the original info found here: http://www.vbulletin.com/forum/conte...grading-to-4-0 which as you can see by my comment below the Community Tutorial, it has been updated! This information can also be found on vbulletin.org as an Article found here: http://www.vbulletin.org/forum/showthread.php?t=227933

    If your unsure of ANY steps below please post but remember I color coded each section so when your scrolling for info bare in mind what's in blue pretty much relates to the blue text area and the other colors accordingly as well etc etc .
    _____________________________________


    Upgrading is an important process and should not be taken lightly. Please be aware you should always do a backup and here is the best way to be perfectly safe about it:

    Section 1 - Don't be stubborn, read the instructions you Grinch .

    1. Check the Minimum Requirements found here:
    http://www.vbulletin.com/forum/showt...m-Requirements
    Also found here:
    http://www.vbulletin.com/faq.php#faq-125
    If your Hosting account/Server is not up to par with the minimum requirements it might not upgrade at all or cause you more trouble then it's worth! Some host will move you to another server with the minimum requirements if available or perhaps for an additional fee or monthly cost.

    1a. Trevor Hannant has released a very detailed Guide to Upgrading including screenshots so I highly recommend you view all of Trevor's upgrading instructions, they might be just what you need for a super simple upgrade then you can skip the upgrade information below and simply use this forum tutorial if you need to recover your forum or learn some useful information on backups!

    Please see all five parts via the vBulletin CMS however here are the links:


    http://www.vbulletin.com/forum/conte...uctions/view/1
    http://www.vbulletin.com/forum/conte...uctions/view/2
    http://www.vbulletin.com/forum/conte...uctions/view/3
    http://www.vbulletin.com/forum/conte...uctions/view/4
    http://www.vbulletin.com/forum/conte...uctions/view/5

    1b. Another bit of helpful information is Wayne Lukes information on upgrading to 4.0 located here:
    http://www.vbulletin.com/forum/conte...-vBulletin-4-0

    2. Test the backup to see if it will restore in a test environment.
    3. If it restores then use it to test the upgrade but remember to disable all mods in admincp product manager and via Section 4 below in the config file.
    4. If the upgrade was successful... now what? You decide! Change your forums folder name and rename the test one to be your forum, redo cookies to prevent login problems using tools.php and any posts since the time of the backup used are lost... or tell your members now about upgrading and close the board and repeat? Make that choice now and simply read for your parts below it's quite simple to keep up with otherwise post a comment and await a reply.
    5. Well this is step number five so did it work? If so great copy this article and save on your computer with your vbulletin files so you don't have to track it down later if needed - always be prepared!

    Now if you need more details on how to backup, test or restore here is some more information for you.

    PLEASE NOTE YOU SHOULD NOT BE ATTEMPTING TO UPGRADE A LIVE SITE TO vBulletin 4.0!


    Section 2 - Patience is a virtue.

    1. If your upgrading a live site please take the proper precautions such as testing in advance as listed above in Section 1.
    2. You are allowed to run a vbtest under your license I suggest you install or upgrade a backup of your live site first to make sure it goes smoothly IF you are going to in fact upgrade, disregarding our warnings of upgrading a live site. More information on that is here: http://www.vbulletin.com/forum/showt...-READ-ME-FIRST
    3. IF YOUR FORUM IS HEAVILY MODIFIED/CUSTOMIZED EITHER IN TERMS OF CUSTOM MODIFICATIONS AND OR STYLES AND YOUR DISREGARDING THE RECOMMENDATION NOT TO UPGRADE A LIVE SITE - I DO NOT RECOMMEND YOU UPGRADE AT THIS TIME, THAT IS STRICTLY IMO BUT I FEEL INEXPERIENCED OWNERS SHOULD NOT ATTEMPT UPGRADING A LIVE SITE THAT HAS BEEN HEAVILY CUSTOMIZED.


    Section 3 - Better Safe than Sorry.

    1. Backup your Database and Files so you can restore to your current version on your live board now i.e. 3.5/3.6/3.7/3.8 etc if anything goes wrong or to use for making a test site.

    How to do this Mike?

    Database Backup - Cpanel? phpMyAdmin? Do you have any of these? If so let's review some options in each:

    Cpanel:

    There is an option to copy a database using Cpanel but I have not been successful on with it and found simply exporting using cPanel the using BigDump to import into a new databse saved me time trying to figure out other ways with each host being slightly different.To backup follow these steps:

    1. Close your forum.
    2. Use Cpanel to access your phpMyAdmin.
    3. In phpMyAdmin, select the database you want to copy from the menu on the left.
    4. Click export, then click choose "save as file" and save it you your computer along with your vbulletin files.

    MySQLDumper:

    Can be found here: http://www.mysqldumper.net/ & Special Thanks to FF|Skyrider for the reminder!! http://www.vbulletin.com/forum/showt...=1#post1840565)
    1. Follow the information on installing it, run a backup and test a restore. Simple enough and secure using htaccess although I still find BigDump (listed below) to be easier.

    BigDump:

    Some host though have timeouts or limited sessions in place as mentioned above so you attempting to restore it will never work unless you use something like BIGDUMP. Here is some more info on automated backups (do this when you have time) which has links for BIGDUMP so you can upload a large Database.

    1. See the info below, I like to give credit and that's where I found the reference on google.

    http://www.xoops.org/modules/smartfaq/faq.php?faqid=214

    From that page, credit to XOOPS see post for details on author:

    Restore

    Bigdump, The script

    Thanks Alexey Ozerov (alexey at ozerov.de) for this script that imports big SQL dump files on limited sessions servers. Script Valid with IE 6.0 SP1, mozilla 1.x and Netscape 4.8.

    Description:

    Staggered import of large MySQL Dumps (like phpMyAdmin 2.x dumps and even GZip compressed dumps). Do you want to restore a large backup of your mySQL database (or a part of it) into a new or the same mySQL database? Maybe you can't access the server shell and you can't import the dump using phpMyAdmin due to hard memory/runtime limit of the web-server. BigDump will achieve this
    even with webservers with hard runtime limit and those in safe mode in a couple of short sessions.

    Download:
    http://www.hotscripts.com/Detailed/20922.html

    Installation and configuration

    One unique script. Modify setup vars ( DB connection and gzip file URL) and upload it on your server.

    Use

    This is a manual operation (Databases are not usually restored daily)
    Post gziped sql Dump at devoted URL and run the script.

    Comment
    Simple, ths script is an excellent DB_Backup complement. No more sql files cut to fit phpMyAdmin sessions that a so boring (and dagerous) as your DBs bocomes too big.
    When using phpMyAdmin here are the setting I normally check (within the yellow highlighted area in the image) that I normally check before exporting, otherwise some systems default options checked will not work properly if re-importing



    1a.Check out this information as well posted by Floris!

    Originally posted by Jhumon
    Hello users and team

    how do i restore my databases after upgrading to 4.0 ?

    can anyone help me in this ?
    Originally posted by Floris


    Section 4 - Practice Makes Perfect.

    Now that you have made a test site (or if upgrading now on a live site) you need to do a few things first to make sure it all goes smoothly. You have backed up and either already rushed off and upgraded or you have restored a copy of your database and your ready to create a test environment for mods or to test an upgrade on! Let's see how to restore the files below:

    1. If your making a backup of your site to test for mods or an upgrade copy the folder your forum is in and rename it then upload back to your server via FTP (i.e. Filezilla) or the Cpanel File Manager or Legacy File Manager (Retain a copy of the original files and do not alter them). Filezilla I find to be quicker than Cpanel file managers but long story short you want to make a backup all the files, every single folder and file. Why? Well if you have problems while upgrading to 4.0 you have already uploaded the new files so they will not work if you try to restore if the upgrade fails OR if making a test site you need ca copy of the original files to properly restore the site exactly as it is. Some FTP Clients do not automatically upload files in the correct mode, please read the install information provided by vBulletin to upload the correct files in the correct mode i.e. ASCII or Binary etc.

    2. Download your current version (3.6 or 3.7/3.8 etc etc) and I mean the exact same version your forum is running now before the upgrade this will be needed to restore if required. Also retain an unaltered copy fo your entire forum folder on your computer as listed above in step 2.

    3. Turn off ALL MODIFICATIONS. You can do this by disabling them all but the best and highly recommended way of doing this is by locating your config.php file and edit it (make a copy of it first and do not use notepad to edit use an external editor such as notepad ++ google it etc) and at the top below <php? add this:

    Code:
    define('DISABLE_HOOKS', true);
    *YOU MUST DISABLE MODS BEFORE UPGRADING, not afterwards when it failed the first time, NOW.

    3a. Revert back to your Default style, this is important and can be the difference between a viewable forum after your upgrade. If you do not have a default style or have modified it in some way please remember you can simply create a new fresh default style via the Style Manager.

    ** DELETE ALL OLD vBulletin 3.x Styles this can cause problems when upgrading if you do not! Only revert to default OR make a new Default for your 3.x before you upgrade!!

    3b. While your in the config file of whatever site your upgrading be sure to change the database details to match the new database!!!

    3c. In your browser navigate to your forums url i.e. http://www.yoursite.com/forum/install/upgrade.php provide your customer number and then follow the prompts on screen and upgrade!

    Did it work? If yes then great! Enjoy

    Quick Tips
    * Don't forget to turn back on the mods so your CMS and Blog will work, you can now uninstall unwanted 3.x mods one at a time until they are removed if you did not uninstall them before upgrading and remember to delete the files associated with the modifications as well.

    ** If your experiencing some problems with links not working properly or something seems funky try:
    (Thanks Birute for the Reminder!)
    a) Clear your cookies, CLOSE your browser and then launch your browser again i.e. Internet Explorer, Firefox, Safari, Opera etc etc.
    b) If that does not remedy it try: AdminCP > Maintenance > Update Counters and start updating! READ them all carefully as some can reset statistics you wish to retain and they will not be recoverable once the counters are updated unless you fall back to the most recent backup and possibly redo the upgrade process so be very careful and if anything refer to the older vBulletin 3 Manual as much of it stil pertains to the 4.0 version it just needs a bit of updating but for reference it's perfect: http://www.vbulletin.com/docs/html/



    ===================================


    If the backup worked and your forum is upgraded and running fine please stop reading this guide now and go have fun with vBulletin 4.0! If you have any Bugs please confirm they are not specific to only you for some reason i.e. MySQL or PHP versions (Although you should have confirmed the minimum requirements were met before upgrading regardless).

    ===================================


    Section 5 - What a bloody mess...

    Continuing with this Guide from here down means you had a failed upgrade and wish to restore!

    Big forum or you just don't want your live site to stay down while you wait on a fix.. is there a fix? Frantic are you? Well simply restore back to your previous version if you saved a copy of your forum files and database as you were told to above!

    Depending on where the install script failed, it might not have modified you current database so you see errors because it's new files for 4.0 not communicating properly w/ the 3.x database . Simply re-upload your previous versions files as if you were updating and then run the upgrade script, there is an option to run it anyways please click that and proceed.

    If it did not alter the DB then you should see your live site back up! If it still shows errors then you might be in trouble and want to restore back to your previous version or if you did not make a backup now might be the time to submit a support ticket otherwise without a backup you will need to do a fresh install and have all your members re-register.


    Section 6 - The mop bucket.

    1. You can try restoring your database via phpMyAdmin but some host have file upload or session limits/timeouts in place. You can ask them to restore it for you which is the quickest way.

    They won't restore or charge $$$.$$ ?

    Now you must do the rest plain and simple, buck up and let's get this done Good Sir! (or Lady )

    1a. Restore it yourself by using Cpanel, MySQLDumper, or BigDump as listed above in Section 3 - Better Safe than Sorry and remember when restoring to change the config file details to the new database and you might have to run the tools.php as listed above in Section 1 - Don't be stubborn, read the instructions a copy of it is located in your do_not_upload folder that came with your vBulletin forum or suite download. Again, in regards to restoring your Database, if your not having success and it's getting to you that bad simply contact your host and ask for their assistance.

    1b. Your files... Upload all of them back to the same directory and all the files are as they were with the database now restored!

    Now check and see if it's restored? I hope it goes well for many of you, I had to save a 3.8 forum a while back from an owner who jumped then gun and tried to install herself http://www.vbulletin.com/forum/showt...of-upgrade-php so I thought I would post this up since many will be here for 4.0 ?'s and support just like many will only be on vbulletin.com!
    ______________________________
    Last edited by TheLastSuperman; Wed 9th May '12, 11:19pm.


    Former vBulletin Support Staff
    Hacked recently? See my blog post "Recovering a Hacked vBulletin Site".
    Thinking outside the box? Need modification support? Visit www.vBulletin.org and have at it!
    Need a Host? - I recommend URLJet

  • #2
    Post reserved for Update Notices.

    Update 1.6.2010

    1. Updated link for Minimum System Requirements as the info was re-posted in this forum i.e. vBulletin 4 Installations and Upgrades. The new thread for information on the minimum system requirements can be found here: http://www.vbulletin.com/forum/showt...m-Requirements and has been updated in Section 1, step 1.

    2. Updated Section 4 to include:
    3a. Revert back to your Default style, this is important and can be the difference between a viewable forum after your upgrade. If you do not have a default style or have modified it in some way please remember you can simply create a new fresh default style via the Style Manager.
    And renumbered the original 3a and 3b to 3b and 3c respectively.

    Update 1.10.2010

    1. Add in Quick Tips to Section 4!

    Update 1.13.2010

    1. Added in Screenshot/Image of default options when exporting via phpMyAdmin for use with BigDump .

    Update 1.14.2010

    1. Added in 1b to Section 1, reworded 1a to include information on Trevor Hannant's nice CMS Tutorial on how to upgrade to 4.0!
    Last edited by TheLastSuperman; Thu 14th Jan '10, 5:16am.


    Former vBulletin Support Staff
    Hacked recently? See my blog post "Recovering a Hacked vBulletin Site".
    Thinking outside the box? Need modification support? Visit www.vBulletin.org and have at it!
    Need a Host? - I recommend URLJet

    Comment


    • #3
      Help on cleaning 3.x

      A questions;

      1. I was told that there was a MOD to help identify non-oem changes in 3.x ( somehow I doubt this) is there?
      2. I made a code change to my header a long time ago to make it larger than the default size. I can't remember what I did (Stupid of me). You mentioned that a fresh default can be created in the cp Styles. All I see in revert and that doesn't change the height of the header. Thanks in advance.

      Don
      Stress: The overwhelming desire to choke the s*@t out of someone.

      Comment


      • #4
        Originally posted by djmac View Post
        A questions;

        1. I was told that there was a MOD to help identify non-oem changes in 3.x ( somehow I doubt this) is there?
        2. I made a code change to my header a long time ago to make it larger than the default size. I can't remember what I did (Stupid of me). You mentioned that a fresh default can be created in the cp Styles. All I see in revert and that doesn't change the height of the header. Thanks in advance.

        Don
        1. It's new to me if so but simple enough to uninstall all mods then run Suspect File Versions from admin control panel, this will show you all the files left that *should possibly be deleted.

        AdminCP > Maintenance > Diagnostics > Suspect File Versions

        2. AdminCP > Styles & Templates > Style Manager

        Now it list your styles, see the link below them [Add New Style]

        Click it and...

        Parent Style = No Parent Style
        Title = Default
        Allow User Selection = Yes
        Display Order = 1

        Save

        That's it for those 2 ?'s anything else?

        *Remember that some modifications have manual edits to default vBulletin files so it's safe to have the same version of your 3.8.x version downloaded from the members area in case you run into any errors with files, most of the time the error message specifies the file and you can simply overwrite a modified file with a new fresh file for your version. Also if you want to be very thorough when removing mods you can re-download them to see the files that were uploaded then track them all down and remove manually and even though you disabled or uninstalled them all in the forums admincp you still need to disable them in the config file.
        Last edited by TheLastSuperman; Thu 7th Jan '10, 10:43pm.


        Former vBulletin Support Staff
        Hacked recently? See my blog post "Recovering a Hacked vBulletin Site".
        Thinking outside the box? Need modification support? Visit www.vBulletin.org and have at it!
        Need a Host? - I recommend URLJet

        Comment


        • #5
          After studying Wayne Lukes, "Best practices for upgrading to vBulletin 4.0." and following your instructions TheLastSuperman the upgrade to Gold went perfect. I paid particular attention to Section 4, Step 3. I think that is why my first attempt did not work, the addons, the modifications to the default style, more importantly was my lack of know how.
          But my second attempt was a nice surprise. Still not live, in the test stage but it is up and running!!
          Thanks guys and gals.

          Now over to dot org for some mods
          Last edited by Birute; Fri 8th Jan '10, 1:53am.

          Comment


          • #6
            Originally posted by Birute View Post
            After studying Wayne Lukes, "Best practices for upgrading to vBulletin 4.0." and following your instructions TheLastSuperman the upgrade to Gold went perfect. I paid particular attention to Section 4, Step 3. I think that is why my first attempt did not work, the addons, the modifications to the default style, more importantly was my lack of know how.
            But my second attempt was a nice surprise. Still not live, in the test stage but it is up and running!!
            Thanks guys and gals.

            Now over to dot org for some mods
            GREAT TO HEAR BIRUTE

            Wayne has some good advice there and yes head on over to the org as the mods keep coming it's actually going at a decent pace imo and some good ones out currently, Paul M has updated some of his, DJ is working with someone else on the new AME and a few more worth your while. Don't forget to check out the info by the admins and staff her on styles, see the Main Page and Navigate the CMS to find most of it .

            And don't forget... after you take the site live, AT LEAST make a backup once a week (ALWAYS save a copy to your computer locally) AND Generate a mailing list this way if something goes wrong either:

            1) You have a backup and can restore from at least the previous week
            - AND OR -
            2) Generate a Email Mailing List to contact any lost members (This is key if the backup fails for some reason, not like everyone is going to test their backup right after it's made as that would be time consuming.. only required when something goes wrong naturally).

            Mike


            Former vBulletin Support Staff
            Hacked recently? See my blog post "Recovering a Hacked vBulletin Site".
            Thinking outside the box? Need modification support? Visit www.vBulletin.org and have at it!
            Need a Host? - I recommend URLJet

            Comment


            • #7
              Originally posted by TheLastSuperman View Post
              1. It's new to me if so but simple enough to uninstall all mods then run Suspect File Versions from admin control panel, this will show you all the files left that *should possibly be deleted.

              AdminCP > Maintenance > Diagnostics > Suspect File Versions

              2. AdminCP > Styles & Templates > Style Manager

              Now it list your styles, see the link below them [Add New Style]

              Click it and...

              Parent Style = No Parent Style
              Title = Default
              Allow User Selection = Yes
              Display Order = 1

              Save

              That's it for those 2 ?'s anything else?

              *Remember that some modifications have manual edits to default vBulletin files so it's safe to have the same version of your 3.8.x version downloaded from the members area in case you run into any errors with files, most of the time the error message specifies the file and you can simply overwrite a modified file with a new fresh file for your version. Also if you want to be very thorough when removing mods you can re-download them to see the files that were uploaded then track them all down and remove manually and even though you disabled or uninstalled them all in the forums admincp you still need to disable them in the config file.
              Absolutely the best information so far. It has helped tremendously. Thank you. I have one more question.
              Add-ons. Does it matter if I un-install products or disable them. Personally I would rather un-install them. But I read some where they should only be disabled. Your advice is greatly appreciated.
              Thanks again for all your help.

              Don
              Stress: The overwhelming desire to choke the s*@t out of someone.

              Comment


              • #8
                Originally posted by djmac View Post
                Absolutely the best information so far. It has helped tremendously. Thank you. I have one more question.
                Add-ons. Does it matter if I un-install products or disable them. Personally I would rather un-install them. But I read some where they should only be disabled. Your advice is greatly appreciated.
                Thanks again for all your help.

                Don
                Don,

                If your doing a test site then DO NOT uninstall .

                Why? Well it's simple...

                You need to turn off the live forum long enough to disable mods and make a DB backup to use with your clone site for testing to see if it will upgrade so if you uninstall them in the LIVE site before making the backup then what happens if the backup fails or you miss a step and it goes wrong on the test site? If your thinking what I'm thinking then you now know if it fails all your mods are gone. Besides you can make the clone site and leave the live site open with mods until you know if it works .

                However you could make the clone site to test the upgrade with THEN if it is up and running, before you upgrade it to 4.0 you could uninstall them, regardless they can be removed after the upgrade. What would I do? Leave them, disable in admincp first before making backup, then backup DB and then disable again via config.php and then clone the site, populate the new DB with Bigdump and upgrade the clone site to see if it works... I fact doing just that right now for a client .

                Post back if you need anything else

                Mike
                Last edited by TheLastSuperman; Fri 8th Jan '10, 11:17am.


                Former vBulletin Support Staff
                Hacked recently? See my blog post "Recovering a Hacked vBulletin Site".
                Thinking outside the box? Need modification support? Visit www.vBulletin.org and have at it!
                Need a Host? - I recommend URLJet

                Comment


                • #9
                  Just like to say that we have just had our forum upgraded from 3.8.4 with the expertize of Mike aka TheLastSuperman and without his help and informtion we would never have been able to get our heavily customized board back up and running.
                  As we had so many edits and mods installed on our board the upgrade could of been a nightmare but again with Mike in charge the running went smooth as could be and the problems of upgrading were sloved very quick.
                  Now me and my co partner will be a avid follower of Mikes Help and Infomation he posts on the forum and he will be the first port of call for any issues or upgrades from here in as well.
                  Plus as our installed was settled we had the option of going back to 3.8.4 as Mike performs a complete backup and will not risk losing any important data.Helped all the way along this with great and constant info sent to me to inform what was happening and how it had been fixed was also a great help to us along the way.
                  I would say to Speak with TheLastSuperman if you are looking at upgrading your forum he may just save you a hell of a lot of trouble before you attempt it.

                  Comment


                  • #10
                    Originally posted by rammieone View Post
                    Just like to say that we have just had our forum upgraded from 3.8.4 with the expertize of Mike aka TheLastSuperman and without his help and informtion we would never have been able to get our heavily customized board back up and running.
                    As we had so many edits and mods installed on our board the upgrade could of been a nightmare but again with Mike in charge the running went smooth as could be and the problems of upgrading were sloved very quick.
                    Now me and my co partner will be a avid follower of Mikes Help and Infomation he posts on the forum and he will be the first port of call for any issues or upgrades from here in as well.
                    Plus as our installed was settled we had the option of going back to 3.8.4 as Mike performs a complete backup and will not risk losing any important data.Helped all the way along this with great and constant info sent to me to inform what was happening and how it had been fixed was also a great help to us along the way.
                    I would say to Speak with TheLastSuperman if you are looking at upgrading your forum he may just save you a hell of a lot of trouble before you attempt it.

                    Here Here my fellow VB'er My senitments exactly. My upgrade went very smoothly and my test site is up and running. He put it langauge I understood. Thank you. I will have one more question for him and I think I am on the way for a good 2010.

                    Don
                    Stress: The overwhelming desire to choke the s*@t out of someone.

                    Comment


                    • #11
                      Originally posted by TheLastSuperman View Post
                      Don,

                      If your doing a test site then DO NOT uninstall .

                      Why? Well it's simple...

                      You need to turn off the live forum long enough to disable mods and make a DB backup to use with your clone site for testing to see if it will upgrade so if you uninstall them in the LIVE site before making the backup then what happens if the backup fails or you miss a step and it goes wrong on the test site? If your thinking what I'm thinking then you now know if it fails all your mods are gone. Besides you can make the clone site and leave the live site open with mods until you know if it works .

                      However you could make the clone site to test the upgrade with THEN if it is up and running, before you upgrade it to 4.0 you could uninstall them, regardless they can be removed after the upgrade. What would I do? Leave them, disable in admincp first before making backup, then backup DB and then disable again via config.php and then clone the site, populate the new DB with Bigdump and upgrade the clone site to see if it works... I fact doing just that right now for a client .

                      Post back if you need anything else

                      Mike
                      Mike I have one more question. My test site is up and running great, thanks to you. Now I want to put it in action. Let me say first how I would do this and you correct me.

                      1. make a backup of the test site db.
                      2. reinstall vb 4.0 to the root so that when people log in they will go straight to the CMS.
                      3. upload the backup to the db.

                      I then should be ready too go. (as the sweat drips from my brow)

                      After all that then I can do away with the old site.

                      You'er the greatest. Thanks for all your help.

                      Don
                      Stress: The overwhelming desire to choke the s*@t out of someone.

                      Comment


                      • #12
                        Originally posted by rammieone View Post
                        Just like to say that we have just had our forum upgraded from 3.8.4 with the expertize of Mike aka TheLastSuperman and without his help and informtion we would never have been able to get our heavily customized board back up and running.
                        As we had so many edits and mods installed on our board the upgrade could of been a nightmare but again with Mike in charge the running went smooth as could be and the problems of upgrading were sloved very quick.
                        Now me and my co partner will be a avid follower of Mikes Help and Infomation he posts on the forum and he will be the first port of call for any issues or upgrades from here in as well.
                        Plus as our installed was settled we had the option of going back to 3.8.4 as Mike performs a complete backup and will not risk losing any important data.Helped all the way along this with great and constant info sent to me to inform what was happening and how it had been fixed was also a great help to us along the way.
                        I would say to Speak with TheLastSuperman if you are looking at upgrading your forum he may just save you a hell of a lot of trouble before you attempt it.
                        Thanks rammieone

                        Just a quick note though to everyone.. I do charge for services however when I put up information like this and offer to help via the forums in this thread here it's totally free, you can post questions, concerns the whole lot of it and I'll be more than happy to help and to clarify since some have asked me this... No, I'm not on staff here, maybe Steve Machol thought this would be helpful when he read it as he stickied it and I appreciate that and the ability to help so many! If you take the time to learn it's less you end up paying in the long run and ALL of you can do this, all the information is here at vBulletin.com and vBulletin.org, the time to learn it all is another issue but at least take the time and learn how to backup your forum and do it on a regular basis.

                        For Rammie's site, he had around 50 or more modifications and around 15-20 styles. One of the modifications absolutely prevented me from cloning the site and testing an upgrade, the backup was fine but when I made the new test sitie to test out the upgrade I could not access admincp, I tried everything even editing the php files and removing the lines causing the error messages, ran tools.php not sure if it was cookie related and in the end a disabled modification or plugin (yes they were disabled in admincp and config) still caused an issue.

                        Completely uninstalling and removing all the modifications and their associated files plus deleting and creating a new Default Style (their default had been modified) helped me to remedy the problem, there were no options viewable in adminCP > Settings > Options but after the modification removals and styles I simply ran the upgrade script once more it read the new style etc and 5 clicks later a working forum completely upgraded.

                        The two most important things to remember are... taking your time and not freaking out if something goes wrong because most of the time it's fixable it simply looks like there is no hope and owners go through all sorts of things trying to fix something and end up making it worse, if anything submit a support ticket before you dig that ditch any deeper .

                        Please try this tutorial and get familiar with backing up, at least once a week manually!

                        Mike


                        Former vBulletin Support Staff
                        Hacked recently? See my blog post "Recovering a Hacked vBulletin Site".
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                        • #13
                          Originally posted by rammieone View Post
                          Just like to say that we have just had our forum upgraded from 3.8.4 with the expertize of Mike aka TheLastSuperman and without his help and informtion we would never have been able to get our heavily customized board back up and running.
                          As we had so many edits and mods installed on our board the upgrade could of been a nightmare but again with Mike in charge the running went smooth as could be and the problems of upgrading were sloved very quick.
                          Now me and my co partner will be a avid follower of Mikes Help and Infomation he posts on the forum and he will be the first port of call for any issues or upgrades from here in as well.
                          Plus as our installed was settled we had the option of going back to 3.8.4 as Mike performs a complete backup and will not risk losing any important data.Helped all the way along this with great and constant info sent to me to inform what was happening and how it had been fixed was also a great help to us along the way.
                          I would say to Speak with TheLastSuperman if you are looking at upgrading your forum he may just save you a hell of a lot of trouble before you attempt it.
                          Just want to echo what Rammieone has said,im Co admin over at www.progamerleagues.com where Mike done the upgrade from 3.8.4 upto vbull4,as Rob has stated the whole upgrade wouldnt have been possible without Mikes awesome talent,seriously this guy blew me away with the help and support that was offered before/during and after the upgrade..Quite incredible really,Our site was ridiculously moidifiied and had literally hundreds of mods/apps that we had bulit in...Mikes work and professionalism shone through and we are absolutely delighted with the whole outcome,and any future work etc we need will be delighted to have Mike back doing his stuff!!! Absolutely brillaint and just wanted to say a massive thanks,also the members also have praised how smooth everything went!!! cheers Mike top top man!!

                          Sorry bout all the mods/themes etc fella we certainly kept you busy lol!!!! cheers mate from Col

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                          • #14
                            Originally posted by djmac View Post
                            Here Here my fellow VB'er My senitments exactly. My upgrade went very smoothly and my test site is up and running. He put it langauge I understood. Thank you. I will have one more question for him and I think I am on the way for a good 2010.

                            Don
                            I'll be here and waiting to help

                            Originally posted by djmac View Post
                            Mike I have one more question. My test site is up and running great, thanks to you. Now I want to put it in action. Let me say first how I would do this and you correct me.

                            1. make a backup of the test site db.
                            2. reinstall vb 4.0 to the root so that when people log in they will go straight to the CMS.
                            3. upload the backup to the db.

                            I then should be ready too go. (as the sweat drips from my brow)

                            After all that then I can do away with the old site.

                            You'er the greatest. Thanks for all your help.

                            Don
                            Ok... so we are on the same page... you want to take your upgraded 4.0 site and clone it so you have a backup then simply open the upgraded site?


                            Former vBulletin Support Staff
                            Hacked recently? See my blog post "Recovering a Hacked vBulletin Site".
                            Thinking outside the box? Need modification support? Visit www.vBulletin.org and have at it!
                            Need a Host? - I recommend URLJet

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                            • #15
                              Originally posted by COL NIL SATIS View Post
                              Just want to echo what Rammieone has said,im Co admin over at www.progamerleagues.com where Mike done the upgrade from 3.8.4 upto vbull4,as Rob has stated the whole upgrade wouldnt have been possible without Mikes awesome talent,seriously this guy blew me away with the help and support that was offered before/during and after the upgrade..Quite incredible really,Our site was ridiculously moidifiied and had literally hundreds of mods/apps that we had bulit in...Mikes work and professionalism shone through and we are absolutely delighted with the whole outcome,and any future work etc we need will be delighted to have Mike back doing his stuff!!! Absolutely brillaint and just wanted to say a massive thanks,also the members also have praised how smooth everything went!!! cheers Mike top top man!!

                              Sorry bout all the mods/themes etc fella we certainly kept you busy lol!!!! cheers mate from Col
                              Ahh you guys are great thanks for the kind words and did you do a backup of your newly upgraded site yet??


                              Former vBulletin Support Staff
                              Hacked recently? See my blog post "Recovering a Hacked vBulletin Site".
                              Thinking outside the box? Need modification support? Visit www.vBulletin.org and have at it!
                              Need a Host? - I recommend URLJet

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